BNY Mellon Careers

Section Mgr II

Manchester, United Kingdom

Job Description

Overview or organisation Overview Of BNY Mellon:

BNY Mellon is a global financial services company focused on helping clients manage and service their financial assets, operating in 36 countries and serving more than 100 markets. BNY Mellon is a leading provider of financial services for institutions, corporations and high-net-worth individuals, providing superior asset management and wealth management, asset servicing, issuer services, clearing services and treasury services through a worldwide client-focused team.

Title of the position 

Corporate Actions Section Manager


 Corporate Actions

Department / Team Overview

 The Corporate Actions Department is responsible for the notification and processing of corporate actions. A corporate action is any event that can occur on a security, influencing its description, value or characteristics and affecting the portfolio of our clients. The department’s primary responsibility is the correct and timely notification and reflection of the corporate event in the client’s portfolio.

Various groups exist in the department:

• Event creation: The team record and manage event information. They assimilate and prepare the data they receive and transfer it to other BNY Mellon systems.

• Event processing: Mandatory & Voluntary Corporate Actions processed across both GSP & CMS platforms for the UK, Irish, Dutch, and all European sub-facing markets on the long term).

• Enquiries: Team deals exclusively in Corporate Action queries from both internal and external clients on the GSP & CMS platforms for all markets.

• Market Support group: Primarily responsible for response input and client chasing on all Corporate Actions, in addition the team carries out tasks to support the processing teams.

The teams liaise with various internal departments such as Client Services, Stock Lending, Settlements, Treasury, Risk, and other teams within Global Corporate Actions.  They also have relationships and contact with external parties such as Clients, Investment Managers, CSD’s, trading and lending counterparties.

Reports to (to whom the person directly reports)

 Corporate Actions Section Manager

Overall responsibility (overview of the role)

 Corporate Actions Section Managers are responsible for managing the teams to ensure the correct and timely notification and reflection of the corporate event in the client's portfolio, be it from the perspective of the notification or processing of the event or from the perspective of providing system and project support to do so.


Organisation of the day-to-day work: anticipate and plan work ahead of time, establish guidelines for the controllers on how the work needs to be organized, assign and delegate tasks to the relevant stakeholders, plan holidays, overtime recuperation,  organize team meetings within the team or externally to find solutions for isolated or recurring problems

Performance management: analyse training needs and organize training and coaching, follow-up on performance of team members formally and informally

Escalation point: act as a point of escalation internally within the group/department and externally.  Report issues to the Group manager as well, proposing and providing a solution for the problem at hand.

Risk management: in case of complex events and/or issues, organize meetings up front to anticipate all potential issues. Organise after-the-fact reviews when a problem has happened. Document new actions, workarounds, solutions, and ensure that changes in procedure are communicated and followed. Identify missing controls/procedures and implement solutions.

Project management: as project driver, sponsor or participant, assess impact of new processes/market changes/products, review business requirement documentation and service level descriptions, provide guidance for the implementation


Key areas of responsibility (Bullet points of specific responsibilities) Job Specific Competencies

In addition to the core competencies of Communication Skills, Decision-making and Accountability, Flexibility and Adaptability and Managing Risk the associate should show an aptitude for:

• Analytical Thinking

• Forward Planning

• Initiative

• Attention to Detail

• Results Focus

• Drive for Excellence

• Developing Others

• Interpersonal Awareness

• Self-Performance Improvement

• Self Belief


Skills and experience (necessary and desired skills and experience required)


Technical Skills, Knowledge, Systems Knowledge (and associated skill level)

• Excellent knowledge of corporate action processing.

• Excellent attention to detail.

• Strong desire for excellence with a conscientious approach.

• High level of risk awareness.

• Excellent communication skills.

• Excellent people management skills.

Academic/Professional Qualifications (or equivalent qualifiers)

• Minimum education to GCSE level or equivalent – 5 passed (including Mathematics and English) – essential.

Working conditions and other information (working hours, full time, permanent etc.)


Monday to Friday 9-5pm

Direct reports (if any)



• Annual Holiday – 25 Days, plus bank holidays and the ability to purchase a further 5 days

• Pension – 12% employer contribution

• Life Assurance, Income protection and Medical Insurance

• Education Assistance

• Childcare Vouchers

• Health screening

• Season ticket loans

• Recognition and service awards

• 2 volunteering days per annum

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark:

Client Service Delivery (CSD) brings together BNY Mellon's key operational areas into one global team to better support the company's businesses and serve clients around the world. CSD helps clients to conduct business, service assets, and engage in transactions in 35 countries and more than 100 markets. At every stage of the investments lifecycle - creating, trading, clearing, settling, holding, servicing, managing, distributing and restructuring assets - CSD is working to make BNY Mellon the recognized industry service quality and productivity leader. Client Service Delivery manages investment monitoring, measurement and processing services for our clients. Our solutions include Securities Operations, Fund Administration, Transfer Agency, Outsourcing, Performance Measurement and other related services.

BNY Mellon is an Equal Employment Opportunity Employer.

Primary Location: United Kingdom-Greater Manchester-Manchester
Job: Operations
Internal Jobcode: 50898
Organization: Global Securities Ops-HR06423
Requisition Number: 1701997