BNY Mellon Careers

Lead Manager - Client Processing - Private Equity Team,

Dublin, Ireland
Customer/Client Service

Job Description

Client Processing – Lead Manager

  • Manages daily PE TA client requirements, with effective oversight and management for onshore and offshore locations in order to complete all required client deadlines.

  • Familiar with all TA workings of a PE client relationship – including management of capital call, distribution and notice process – working effectively with business partners.

  • Manage Audit Confirmation process timely and effectively, including Mailbox Management.

  • Manages a small to medium Client Processing team that handles any/all aspects of client accounts, including solicitation, inquiries, transactional processing and problem resolution.

  • Manages the daily transactional workflow within the team and aligns team resources accordingly to complete the daily tasks through other managers or professionals.

  • Oversees Client Processing to ensure transactions are handled correctly and timely.

  • Utilizes MIS reporting to ensure correct and timely processing.

  • Ensures the volume of work produced meets product/service standards and exceeds quality standards and is properly reviewed and documented.

  • Recruits, directs, motivates and develops staff, maximizing their individual contribution, professional development and ability to function effectively with their colleagues as a team.

  • Provides input into departmental budgets and planning.

  • May develop business plan for team/group operations.

  • Manages a Client Processing team.

  • Contributes to the achievement of team objectives.


  • Bachelors degree or the equivalent combination of education and experience is required.
  • 5-7 years of total work experience is preferred with at least 0-1 years in management.
  • Experience in brokerage processing is preferred.
  • Applicable local/regional licenses or certifications as required by the business.

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark:

BNY Mellon's Asset Servicing business is dedicated to dynamically supporting our clients' investments and safeguarding their assets, keeping them working around the clock and across the world. It's part of our commitment to being a true partner for our clients' investment success. We specialize in operational solutions and capabilities for today's market-enhancing management and administration of investments with services that process, monitor and measure investment data from around the world. By leveraging BNY Mellon's global footprint and deep expertise, we deliver insight-driven solutions for every phase of investing.

BNY Mellon is an Equal Employment Opportunity Employer.

Primary Location: Ireland-Dublin-Dublin
Job: Customer/Client Service
Internal Jobcode: 70601
Organization: AIS-HR06325
Requisition Number: 1711163