BNY Mellon Careers

VP - Specialist, User Experience ( UX ) Analyst

Pennington, New Jersey
Information Technology

Job Description

  • Performs and leads moderate to complex user experience activities that include user research and testing, user journey map creation, information and interaction design

  • Interacts with internal teams and clients to understand custom branding needs. Collaborates with UX team members and Development team to define the branding process, and support the design, implementation and launch

  • May allocate/coordinate work within a team/project.

  • Conducts and/or leads user research, usability testing, surveys, interviews, work studies, and heuristic evaluations.

  • Presents and reviews research findings with product and development teams.

  • Creates concepts, information architecture, user interface designs, wireframes, storyboards, prototypes, and specifications.

  • Participates in the implementation of more complex visual styles that support platform branding to increase user effectiveness.

  • Contributes to the product definition and evaluation process utilizing multiple sources of information (field work, interviews, internet, intranet, market data/literature), interprets user feedback and insights to improve the user experience.

  • Creates and updates user interface and visual design guidelines and standards, may assist in the maintenance of some as assigned.

  • Directs offshore UX team members in creating new design concepts and HTM prototypes

  • Mentors offshore UX team members in user research, design process and design principles

  • Provides UX training for groups outside the User Experience team

  • Contributes to the achievement of related teams' objectives


  • Bachelor's degree in psychology, user experience, design, human computer interaction or a related discipline, or equivalent work experience required, advanced degree preferred,

  • 6-8+ years of experience required, experience in the securities or financial services industry is a plus.

  • Preferred:  Story boarding, information architecture, interaction design and interface design

  • Preferred:  Strong track record of team work and collaboration with clients, product managers, BAs, development team and other stakeholders

  • Preferred:  Experience in various user research methods and the ability to translate the result findings into product offerings

  • Preferred:  Demonstrates the ability to learn and understand the latest trend in the user experience field

  • Preferred:  Experience in working with Offshore teams

  • Preferred:   Experience in mentoring junior UX team members

  • Preferred:  Experience in Photoshop, Illustrator and Dreamweaver is a plus

  • Preferred:  Experience in HTML, CSS and Javascript is a plus


For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark:

Pershing provides critical business process, financial and technology solutions for financial organizations around the globe. We operate behind the scenes to power transformational change for broker-dealers, registered investment advisors, independent financial advisers, hedge fund and '40 Act fund managers and individual investors. We strive to be innovators, developing open architecture technology and financial solutions to support our customers' growth. We advocate on behalf of our customers and help them respond to regulatory reform and drive positive outcomes for our industry and investors. From our core business as an industry-leading trade execution, clearing and custody provider, we have evolved into a global multifaceted firm that provides investment solutions, forward-thinking technology-driven efficiencies, practice management and service excellence.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.

Primary Location: United States-New Jersey-Pennington
Internal Jobcode: 45138
Job: Information Technology
Organization: Pershing International-HR16947
Requisition Number: 1715272