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Lead Manager Fund / Client Accounting Real Estate
The Lead Manager Fund / Client Accounting Real Estate will be assigned to a specific set of funds and clients along with a small number of other junior accounting staff to service Real Estate clients. The role will serve as primary day to day contact for daily service to Real Estate clients on a specific sub set of funds. The Lead Manager Fund / Client Accounting Real Estate will provide premier client service and is responsible for the production of weekly / monthly / quarterly reporting to Real Estate clients.
The incumbent will serve as the first escalation point for problem resolution and will escalate to the team manager as and when appropriate.
The incumbent will be responsible for ensuring a strong control environment is maintained at all times including strict adherence to Global Real Estate procedures and controls.
Responsible for primary day-to-day contact for specific PE/RE clients and funds. Actively contribute to the production of Real Estate Operations client reporting. Ensures prompt escalation of potential client issues and contribute to developing solutions that meet client requirements.
Ensure that Real Estate client deliverables are produced accurately and in compliance with policy within expected timeframe agreed in client service level documents. Promptly ensures any service delivery issues are escalated to the Team Manager. Actively contributes to the preparation of client KPI, MIS and report cards. Attend service review meetings with the Team Manager.
Responsible for ensuring that NAV packs for Real Estate clients are prepared in line with company policy and procedure. Assists Team Manager with resolution of any queries from Internal Control, Internal Audit, Trustee, SSAE 16 or external audit reviews.
- College degree preferred
- 7+ years Financial Services experience including
- 5+ years in Real Estate.
- Good knowledge of RE products and accounting systems
- Excellent German & English language skills
- Detailed working knowledge of the alternatives industry and of the different areas within service delivery.
- The individual should aggressively look to grow their knowledge and expertise in the Real Estate area.
- The incumbent will serve as a subject matter expert for more junior staff.
- Excellent interpersonal skills
- Ability to communicate effectively, both verbally and in written form is critical to this role.
- Daily interaction with clients and engagement with AIS Service Delivery teams, including management and business partners.
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.
BNY Mellon's Asset Servicing business is dedicated to dynamically supporting our clients' investments and safeguarding their assets, keeping them working around the clock and across the world. It's part of our commitment to being a true partner for our clients' investment success. We specialize in operational solutions and capabilities for today's market-enhancing management and administration of investments with services that process, monitor and measure investment data from around the world. By leveraging BNY Mellon's global footprint and deep expertise, we deliver insight-driven solutions for every phase of investing.
BNY Mellon is an Equal Employment Opportunity Employer.
Primary Location: Germany-Hessen-Frankfurt
Job: Asset Servicing
Internal Jobcode: 70505
Requisition Number: 1715632