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Database & Analysis Manager
The position provides information and analysis reporting to Private Banking Management, Product Support, Branch Administration, Operations and Finance groups, as well as, to other BNY Mellon areas for regulatory reporting needs. Included in these responsibilities is managing the acquisition and integrity of customer and account data from multiple systems utilizing a number of different software tools. This position provides business management with the information required to make strategic and tactical decisions as well as providing business sales and support staff with the necessary information to effectively service its customers. This position works with software vendors and multiple systems’ areas to provide these data analysis and management capabilities. The position develops and manages the processes necessary to analyze and maintain the integrity of the various databases. Additionally, the position manages the work efforts of direct-report personnel.
Provide business management, sales and support team with information:
§ Develop processes of a recurring nature to provide required information
§ Develop one-time processes to meet the strategic, tactical, marketing, and customer service needs
§ Respond to ad hoc requests from areas both within and outside the Private Banking area
Analyze and define specifications to develop/maintain Private Banking databases:
§ Identify sources of information
§ Develop functional requirements for this information
Work with vendor and systems’ areas:
§ Initiate vendor contact for problem resolution and follow-up as well as for software and database investigations
§ Maintain a working relationship with various BNY Mellon business and systems areas to understand and acquire information for PB requirements
Provide consultation to management on multiple system environments:
§ Communicate various databases’ capabilities to management to assist in new system development
§ Utilize multiple systems’ understanding to assist management in developing information for strategic and tactical decision-making
§ Keep management abreast of issues affecting data quality
Develop and manage processes to enhance databases and maintain their integrity:
§ Work with technology and systems areas to acquire and utilize customer/account data
§ Manage the acquisition of data from multiple sources to maintain a composite customer database
§ Provide office and administrative staff with a means to review and maintain data integrity and accuracy
§ Identify and code business rules to enhance the database reporting capabilities
Manage direct reports in supporting these responsibilities:
§ Provide training and knowledge to direct reports in understanding database environments, tools and processes
§ Manage the tasks and projects assigned to the direct reports to support the department’s information requirements
QualificationsBachelor's degree in Information Systems or related area (Master's degree preferred) with 10+ years experience in database analysis and management required. Jobholder must have prior experience working in a multi-platform environment and have significant experience utilizing numerous data analysis and reporting tools. S/he must have cross system understanding and be able to integrate this knowledge to deliver comprehensive customer information. The jobholder must have prior experience managing recurring processes, and in planning and appropriating time and resources to both new and recurring projects.
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.
As one of the nation's leading wealth managers, BNY Mellon Wealth Management is dedicated to helping individuals, families, planned giving programs, endowments, foundations and other institutions with all of their wealth and investment planning needs. By providing integrated products, services and solutions, we help them capitalize on opportunity while managing risk. Backed by more than two centuries of experience, we understand our clients' needs and deliver customized strategies to help them reach their goals.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.
Primary Location: United States-Pennsylvania-Pittsburgh
Internal Jobcode: 29869
Job: Wealth Management
Organization: WM Private Banking-HR14968
Requisition Number: 1715978