BNY Mellon Careers

Sr. Analyst, Account Mgmt

New York, New York; Miami, Florida; Pittsburgh, Pennsylvania

Job Description

The incumbent will provide primary backup customer contact for the team's sales consultants.  Must be fluent in Spanish.Incumbent will have a strong working knowledge of the portfolios supported. Actively assist the sales consultant with exception pricing processes, pricing renewal process, submitting new pricing requests and verify requests' accuracy, and research and resolve client billing issues. Plan, prepare and co-present comprehensive client reviews. Participate in client calls as backup. Participate in select client relationship and the primary contact. Ensure client retention and customer satisfaction. Perform a variety of tasks as this position requires on-time completion of assigned tasks while juggling a number of priorities as requested by staff and manager. Work under general supervision.


The qualified candidate will have a Bachelor's degree in a business related major with three years experience in the treasury management field or in a related area; or, Bachelor's degree in a non-business related major and six years experience in the treasury management field or in a related area. Certified Cash Manager (CCM) or Certified Treasury Professional (CTP) preferred. Highly developed organizational skills with in-depth knowledge and history of practical usage of Microsoft Office product suite. Must be fluent in Spanish.

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark:

BNY Mellon Treasury Services understands our clients face profound challenges as they move, access and apply their cash and associated business information on a global basis. Here's where BNY Mellon Treasury Services can help by blending our award-winning cash management and global payments services into customized solutions in three strategic areas: Supply chain management - Access a suite of receivables, payables and trade finance solutions that can help reduce costs, increase efficiency and strengthen control. Client Access and Liquidity Services - Active and passive cash investment strategies combined with innovative transaction and reporting tools. Global Payments Services - High-quality, 24-hour processing and customer service for international payments, enabling our clients to make cross-border payments anytime, anywhere in more than 100 currencies.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.

Primary Location: United States-New York-New York
Internal Jobcode: 70006
Job: Sales/Marketing
Organization: TS BD & RM-HR07024
Requisition Number: 1800092