BNY Mellon Careers
Please enter a valid email.
Unfortunately, our network is not responding. Please try again later.
Your job alert was successfully created.
Representative, Client Service (Corporate Trust)
Provides quality support to clients with moderately complex transactions and processes of daily operational support on a daily basis. Under general supervision, assists business by providing day-to-day operational supports of the unit area in Corporate Trust Seoul, Korea. Responds to straightforward client questions on BNY Mellon product features and provides more advanced technical assistance. Investigates errors in client accounts and statements. Routes issues that cannot be addressed at point of contact to appropriate team, in accordance with documented procedures. Reviews daily open items to ensure proper follow-up and closure. Perform to fulfil local regulatory reporting requirement and other general services including invoice handling, expense settlement, balance reconciliation and confirmations etc. Assists junior colleagues in resolving outstanding issues. No direct reports. Provides guidance to less experienced staff. Responsible for the quality and completion of own work.
Bachelor’s degree required. 3 - 5 years of an industry operational payment unit experience preferred. Experience in financial services preferred.
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.
BNY Mellon Corporate Trust provides the infrastructure, technology and processing services needed to navigate the debt capital markets. We partner with financial institutions, corporations, insurers, governments and not-for-profit organizations at all stages of the deal lifecycle - from issuance to maturity. With global reach and a comprehensive suite of scalable administrative, operational and infrastructure capabilities, we help clients drive business growth and maximize impact. We create customized solutions for our clients' debt-related needs, drawing on our range of core services, including trustee, paying agency, escrow and other fiduciary offerings
BNY Mellon is an Equal Employment Opportunity Employer.
Primary Location: Korea, Republic of-Seoul-Yeongdeungpo-gu
Job: Corporate Trust
Internal Jobcode: 70110
Organization: APAC Region-HR10805
Requisition Number: 1801547