BNY Mellon Careers

Grp Mgr, Client Processing

Pune, India
Operations


Job Description

Thorough understanding of the technology platforms in the bank, and how they are interconnected.

Demonstrated ability to work with multiple senior stakeholders. 

Demonstrated success in leading global projects .

 

Client Processing - M3 Manages a medium to large-sized team or multiple small Client Processing teams. Handles any/all aspects of client accounts, including solicitation, inquiries, transactional processing and problem resolution. Manages Client Processing activities through other managers or a large team of senior professionals. Serves as a top level of support for external clients who were not able to have problems resolved at a lower level. Ensures the volume of work produced meets product/service standards and exceeds quality standards and is properly reviewed and documented. Identifies and implements process improvements to improve the experience for all stakeholders Recruits, directs, motivates and develops staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team. Provides input into departmental budgets and planning. May develop business plans for team/group operations. Manages one or more Client Processing teams. Contributes to the achievement of team objectives. Bachelors degree or the equivalent combination of education and experience is required. Advanced/graduate degree preferred. 7-10 years of total work experience is preferred with at least 1-3 years in management. Experience in brokerage processing is preferred. Applicable local/regional licenses or certifications as required by the business.

Qualifications

Should be a Bcom Graduate.

MBA graduate is preferred.


BNY Mellon is an Equal Employment Opportunity Employer.

Primary Location: India-Maharashtra-Pune
Job: Operations
Internal Jobcode: 70600
Organization: Client Activation-HR16352
Requisition Number: 1803678