BNY Mellon Careers

Senior Specialist Infrastructure Operations Analyst - Mainframe/DB2

New York, New York; Jersey City, New Jersey; Nashville, Tennessee; Pittsburgh, Pennsylvania
Information Technology

Job Description

TECHNOLOGY SERVICES GROUP (TSG) is the central infrastructure services group with a proven track record of innovating to help BNY Mellon and its customers have most reliable, nimble and cost-effective solutions in the financial services market place. BNY Mellon BXP technology is leading edge with industry first PasS/IaaS fully integrated solution, combined with enterprise standards for developers.


TSG is building next generation scalable, efficient data center as a service using the latest innovation infrastructure. Building on top of the cloud deployments in BNY Mellon, we are aggressively automating and bridging the green field cloud with the existing virtual computing environments.


Job Responsibilities:

  • Install/configure/upgrade DB2 and related software products.  This includes middleware. products that may have both mainframe and distributed components.
  • Troubleshoot  DB2 subsystem problems and provide updates to management.
  • Customize software to meet user needs.
  • Communication, scheduling and coordination for changes.
  • Initiate and participate in Proofs of Concept for new technologies.
  • Participate in Disaster Recovery exercises.
  • Perform software upgrades after normal business hours and on weekends.
  • Support multiple projects/upgrades/initiatives simultaneously.
  • Ability to provide 24X7 coverage and support and respond to calls for assistance in a timely manner.
  • Support DBA and Applications for issues and questions.


Sr. Specialist Infrastructure Operations Analyst->> Designs, implements, integrates, and provides full support for complex software in a multi-tiered, multi-platform environment. Researches and recommends the appropriate system software to meet corporate standards and objectives for system performance. Identifies and solves complex and critical systems related issues to meet the objectives for the corporation. Provides input into platform selection, version implementation, software product recommendation, and usage of enhanced functionality. Assists with complex issues in the installation, support, troubleshooting, and repair of data center equipment. Implements, integrates and provides full support for middleware software in a multi-tiered, multi-platform environment. Collaborates and consults with application development teams to determine middleware platform selection, efficient transaction design, use and recovery procedures in line with business requirements. Communicates with internal and external system users to address concerns and make sure that technical issues are dealt with appropriately. Manages ticket queues and handles complex escalated issues. Analyzes repeat incident patterns to identify opportunities for cost reduction and productivity enhancements. Works with vendors to ensure efficient incident resolution. Contributes to the achievement of area objectives.


  • Bachelor's degree in computer science or a related discipline, or equivalent work experience is required, advanced degree is preferred.
  • Eight to ten (8-10) years of related infrastructure experience is required.
  • Experience in the securities or financial services industry is a plus.
  • Strong Mainframe Systems Programming background, including SMPE.
  • Senior level knowledge of DB2 and DB2 Data Sharing.
  • Experience with Dynamic VIPA
  • Experience with installing and supporting QREP/CDC/IDAA are huge pluses.
  • Experience working with vendors to resolve software issues.
  • DB2 Connect installation and support skills are a plus.
  • Past experience of working with IMS either as a systems programmer or as a DBA is a plus.
  • Experience with Performance/Monitoring products and performance tuning.

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark:

Client Technology Solutions provides our business partners with client-focused, technology-based solutions. These enhance their ability to be successful through world-class software solutions and leading-edge infrastructure. Client Technology Solutions provides employees with the tools and resources to enhance their professional qualifications and careers.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.

Primary Location: United States-New York-New York
Internal Jobcode: 45170
Job: Information Technology
Organization: Technology Services Group-HR06725
Requisition Number: 1803804