BNY Mellon Careers

Lead IS Adm & Plan'g A'lyst

Manchester, United Kingdom
Information Technology

Job Description

General Purpose of  the Role

To provide administration, project and regulatory support to the Digital Onsite Support team, drive documentation, and governance activities.

Key Tasks and Responsibilities

  • Provide administrative support to the Head of End User Technology and the Onsite support team including emails, travel bookings, expense reconciliation, meeting bookings and agenda’s
  • Take part on all management/team calls providing minutes and actions
  • Responsible for tracking actions, following up on incompatibilities/incomplete works to ensure full completion
  • Provide regular reporting on regulatory, risk and audit tasks fulfilled by the Digital Onsite Support team and drive adherence
  • Assist in the creation of support documentation
  • Maintain a central repository for all team related documentation
  • Working alongside global counterparts where required


Knowledge and Experience

  • Ability to prioritise multiple work streams with superb accuracy
  • Strong administrative skills
  • Exceptional customer service skills, over the phone, in person and electronically
  • Strong sense of urgency and problem solving skills

Education and Training

  • Advanced knowledge and Experience with all MS Office applications including MS PowerPoint, Excel, Word and One Note
  • Previous experience in a similar capacity preferable
  • To have an appreciation of the complexities of a technical working environment preferable
  • Experience managing calendar and to do entries and the ability to run conference calls and agendas for those calls
  • Keyboard skills

Core Competencies

  • Oral and written communication skills
  • Ability to communicate at all levels of the organisation
  • Ability and willingness to learn new skills
  • Customer service orientation
  • Adaptability & Flexibility
  • Attention to detail, takes ownership, accepts responsibilities
  • Demonstrates initiative
  • Ability to multitask effectively
  • An advocate for successful change management

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark:

Client Technology Solutions provides our business partners with client-focused, technology-based solutions. These enhance their ability to be successful through world-class software solutions and leading-edge infrastructure. Client Technology Solutions provides employees with the tools and resources to enhance their professional qualifications and careers.

BNY Mellon is an Equal Employment Opportunity Employer.

Primary Location: United Kingdom-Greater Manchester-Manchester
Job: Information Technology
Internal Jobcode: 60091
Organization: Technology Services Group-HR06725
Requisition Number: 1803839