BNY Mellon Careers

Mgr, Client Processing

Chennai, India
Operations


Job Description

Supervises a team responsible for producing invoices and setting up billing accounts. Manages the performance of assigned staff, coaching and guiding on billing setup and execution. Ensures invoices for the products and services are produced and paid. Responsible for establishing and maintaining account structures and fee schedules in the billing system, producing and verifying invoices and applying revenue, accruals and payments. Sets departmental priorities and allocates resources to align with business objectives and annual plan. Contributes to the operating protocols for billing activities and makes recommendations for billing process improvements. Adapts departmental plans and priorities to ensure staff have required resources to execute their assigned activities. Tracks and reports on team performance; coaches and guides assigned staff on improving the execution of invoice production and achievement of goals. Serves as the escalation point for critical issues or roadblocks; shepherds issues through to resolution. Keeps abreast of all unusual requests/transactions/issues and ensures proper escalation where appropriate. Recruits, directs, motivates and develops staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team.

Qualifications

Supervises a team responsible for producing invoices and setting up billing accounts. Manages the performance of assigned staff, coaching and guiding on billing setup and execution. Ensures invoices for the products and services are produced and paid. Responsible for establishing and maintaining account structures and fee schedules in the billing system, producing and verifying invoices and applying revenue, accruals and payments. Sets departmental priorities and allocates resources to align with business objectives and annual plan. Contributes to the operating protocols for billing activities and makes recommendations for billing process improvements. Adapts departmental plans and priorities to ensure staff have required resources to execute their assigned activities. Tracks and reports on team performance; coaches and guides assigned staff on improving the execution of invoice production and achievement of goals. Serves as the escalation point for critical issues or roadblocks; shepherds issues through to resolution. Keeps abreast of all unusual requests/transactions/issues and ensures proper escalation where appropriate. Recruits, directs, motivates and develops staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team.



For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.

Pershing provides critical business process, financial and technology solutions for financial organizations around the globe. We operate behind the scenes to power transformational change for broker-dealers, registered investment advisors, independent financial advisers, hedge fund and '40 Act fund managers and individual investors. We strive to be innovators, developing open architecture technology and financial solutions to support our customers' growth. We advocate on behalf of our customers and help them respond to regulatory reform and drive positive outcomes for our industry and investors. From our core business as an industry-leading trade execution, clearing and custody provider, we have evolved into a global multifaceted firm that provides investment solutions, forward-thinking technology-driven efficiencies, practice management and service excellence.

BNY Mellon is an Equal Employment Opportunity Employer.

Primary Location: India-Tamil Nadu-Chennai
Job: Operations
Internal Jobcode: 09306
Organization: Pershing-HR06431
Requisition Number: 1804295