BNY Mellon Careers

Executive Manager, Process Assurance & Improvement

New York, New York
Information Technology

Job Description

Exec Manager, Process Assurance and Improvement->> Responsible for managing multiple, complex Process Improvement efforts across multiple lines of business by coordinating usage and awareness of best processes and methods on projects. Responsible for managing CTS Process Improvement efforts that span the majority of LOBs. Manages all aspects of advancing the state of the practice across the majority of LOBs to ensure the processes and methods provide the appropriate balance of effectiveness and efficiency for the business. May also manage other centralized functions across LOBs. Leads the development and management of strategic client partnerships to ensure that service expectations are developed and met. Conducts informal appraisals to assess gaps in highly complex processes used across the LOBs. Directs appraisals in accordance with applicable standards (e.g. CBA-IPI or SCE) for other LOBs.Leads recruitment efforts and manages and develops teams to maximize their collective contributions. Motivates lower level managers to maximize their contributions and encourage professional growth.Plans and directs the budget established to efficiently run his/her organization and deliver innovative and measurable improvements to the processes used to deliver systems to the LOBs. Manages Process Assurance and Improvement function through group managers. Contributes to the achievement of Process Assurance and Improvement objectives.


Advanced degree in a related discipline or equivalent work experience required. Authorized Lead Assessor for CBA-IPI, SCE, SCAMPI, ISO 9000 methodology or Project Management Professional (PMP) Certification is required 15+ years of experience in process improvement activities and related tools required, experience in the securities or financial services industry is a plus.

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark:

Client Technology Solutions provides our business partners with client-focused, technology-based solutions. These enhance their ability to be successful through world-class software solutions and leading-edge infrastructure. Client Technology Solutions provides employees with the tools and resources to enhance their professional qualifications and careers.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.

Primary Location: United States-New York-New York
Internal Jobcode: 45360
Job: Information Technology
Organization: Technology Services Group-HR06725
Requisition Number: 1804556