BNY Mellon Careers

Rep, Client Processing

Chennai, India
Operations


Job Description

Job Description –

 

 

·         Daily Administration - processes may be and are not limited to:

·          Reconciliations of 7-9 CDO deals per day

·         Investigation and resolution of breaks to facilitate the completion of the reconciliations each day

·         Liaise with onshore client facing team to resolve any queries that might arise

·         Handle day to day work with minimal guidance from Supervisor.

·         Review internal operating accounts and perform account reconciliation as per Cash Reconciliation procedures.

·         Ensure daily activities per pre-defined procedures are followed. Ensure this is evidenced and reviewed via daily/weekly checklists

·         Complete administrative duties within prescribed and agreed upon time frames

·         Professional and timely handling of inquiries from onshore

·         Daily basis prepare the investigations list and update the KPI’s.

·         Timely internal correspondence to minimize the delay of input of data into Bank of New York internal systems

·         Flexible with working in complete US facing hours.

Other duties as assigned[1]

·         Client Relationship Support:

- Provide support in maintaining the client relationships

- Maintain a working knowledge, as appropriate, of the accounts and applicable documents

- Ensure that inquiries, both internal and external, are addressed promptly

- Escalate issues and concerns

ESSENTIAL FUNCTIONS - Key Roles & Responsibilities:  List up to 6 key roles and responsibilities of this job. (Percentages must sum to 100%)

Percentage

of  Time

1.

Meeting Productivity & Accuracy targets and delivering cash flows

40

2.

Query Handling

30

3.

Escalate issues/concerns regarding deadlines(TAT)

30


[1] Static – this is a general PD accountability, and may not be altered

Qualifications

Job Description –

 

 

·         Daily Administration - processes may be and are not limited to:

·          Reconciliations of 7-9 CDO deals per day

·         Investigation and resolution of breaks to facilitate the completion of the reconciliations each day

·         Liaise with onshore client facing team to resolve any queries that might arise

·         Handle day to day work with minimal guidance from Supervisor.

·         Review internal operating accounts and perform account reconciliation as per Cash Reconciliation procedures.

·         Ensure daily activities per pre-defined procedures are followed. Ensure this is evidenced and reviewed via daily/weekly checklists

·         Complete administrative duties within prescribed and agreed upon time frames

·         Professional and timely handling of inquiries from onshore

·         Daily basis prepare the investigations list and update the KPI’s.

·         Timely internal correspondence to minimize the delay of input of data into Bank of New York internal systems

·         Flexible with working in complete US facing hours.

Other duties as assigned[1]

·         Client Relationship Support:

- Provide support in maintaining the client relationships

- Maintain a working knowledge, as appropriate, of the accounts and applicable documents

- Ensure that inquiries, both internal and external, are addressed promptly

- Escalate issues and concerns

ESSENTIAL FUNCTIONS - Key Roles & Responsibilities:  List up to 6 key roles and responsibilities of this job. (Percentages must sum to 100%)

Percentage

of  Time

1.

Meeting Productivity & Accuracy targets and delivering cash flows

40

2.

Query Handling

30

3.

Escalate issues/concerns regarding deadlines(TAT)

30


[1] Static – this is a general PD accountability, and may not be altered



For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.

Client Service Delivery (CSD) brings together BNY Mellon's key operational areas into one global team to better support the company's businesses and serve clients around the world. CSD helps clients to conduct business, service assets, and engage in transactions in 35 countries and more than 100 markets. At every stage of the investments lifecycle - creating, trading, clearing, settling, holding, servicing, managing, distributing and restructuring assets - CSD is working to make BNY Mellon the recognized industry service quality and productivity leader. Client Service Delivery manages investment monitoring, measurement and processing services for our clients. Our solutions include Securities Operations, Fund Administration, Transfer Agency, Outsourcing, Performance Measurement and other related services.

BNY Mellon is an Equal Employment Opportunity Employer.

Primary Location: India-Tamil Nadu-Chennai
Job: Operations
Internal Jobcode: 70611
Organization: Issuer & Loan Services CSD-HR11024
Requisition Number: 1806719