BNY Mellon Careers

Technical Writer/ Editor

Jersey City, New Jersey
Information Technology


Job Description

Join a newly formed global team of technical writers for our flagship platform, NEXEN, which provides a cloud-based PAAS for next-generation financial applications, utilizing embedded services accessed through REST APIs. This is an exciting opportunity to join a Documentation Practice and help build the documentation set for our state-of-the-art platform as it is being built, while at the same time developing and promoting a core set of practices, guides, and tool sets that will be put into use by all writing teams at the Bank of New York Mellon.

 

You must be exceptionally proficient in English and grammar, deeply technical, able to produce and edit technical documentation according to the Microsoft Manual of Style and DITA standards, and have the ability to analyze and interact with software features and deliver a diverse range of technical content in a fast-paced environment. You’ll work with our team of exceptional engineers, writers, and product managers to learn how users can benefit from our next-generation software platform, then explain it in user documentation, white papers, knowledgebase articles, and release notes.

  • Improve the quality and coverage of existing technical documentation by performing technical and editorial reviews, revising it for improvements in scope, format, and content. Work closely with other writers, performing editorial reviews to ensure uniformity in writing style and practices, and conformity with the style guide.
  • Organize material and complete writing assignments according to industry standards (topic-based, modular, DITA-based authoring) regarding information typing, reusability, and relevance.
  • Collaborate with engineering teams, project leads, product managers, and business users to deliver accurate, high quality user documentation that creates a delightful user experience. This includes user documentation, product overviews, step-by-step procedures, troubleshooting information, best practices, white papers, and release notes.
  • Convert existing blog-style pages to DITA-compliant pages.
  • Evangelize documentation excellence across multiple documentation and development teams
  • #LI-SH1

Qualifications

  • At least 5 years of experience writing highly technical documentation in a team-based environment.
  • Exceptional English language, writing, grammar, and communication skills.
  • Strong writing skills with experience in writing and maintaining documentation by following the Microsoft Manual of Style.
  • Significant experience with DITA XML standards and tools.
  • Experience developing and maintaining style and usage guidelines
  • Significant experience performing editorial reviews of technical documentation
  • Strong team player with outstanding communication, organization, and collaboration skills
  • Comfort with quickly changing priorities, in a fast-paced development environment
  • Ability to learn new technologies quickly
  • Ability to work and evangelize across multiple teams
    • Improve the quality and coverage of existing technical documentation by performing technical and editorial reviews, revising it for improvements in scope, format, and content. Work closely with other writers, performing editorial reviews to ensure uniformity in writing style and practices, and conformity with the style guide.
    • Organize material and complete writing assignments according to industry standards (topic-based, modular, DITA-based authoring) regarding information typing, reusability, and relevance
    • Collaborate with engineering teams, project leads, product managers, and business users to deliver accurate, high quality user documentation that creates a delightful user experience. This includes user documentation, product overviews, step-by-step procedures, troubleshooting information, best practices, white papers, and release notes.
    • Convert existing blog-style pages to DITA-compliant pages.
    • Evangelize documentation excellence across multiple documentation
    •  and development teams
    • #LI-SH1

 



For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.

Client Technology Solutions provides our business partners with client-focused, technology-based solutions. These enhance their ability to be successful through world-class software solutions and leading-edge infrastructure. Client Technology Solutions provides employees with the tools and resources to enhance their professional qualifications and careers.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.


Primary Location: United States-New Jersey-Jersey City
Internal Jobcode: 45137
Job: Information Technology
Organization: Office of the CIO-HR06033
Requisition Number: 1806825