BNY Mellon Careers
Sr. Rep, Trading Services
Trade Services - S4 Primary facilitator of trading services to money managers, advisors and internal employees. Trains on the different systems used by those serviced. Responsible for daily trade processing, quality assurance, exception processing and error corrections. Maintains a variety of defined procedures and acts as an escalation point for issues with trade systems. Collaborates across internal teams in order to resolve complex client issues. Ensures trades are recorded properly and raises flags when breaks arise between trade desks and back offices. Highlights trends in trade breaks to resolve broader issues. Responds to the most complex issues regarding client experience and guides less experienced staff in error resolution. Handles complex internal and external clients inquiries and complaints. Delivers reports on steps required to resolve issues and prevent reoccurrences. Develops account reports. No direct reports. May act as team lead for work allocation. Responsible for the quality and completion of own work. The ideal candidate will be highly organized, detail orientated, always looking for ways to improve the process and operates with a very high degree of quality.
QualificationsHigh School/secondary school or the equivalent combination of education and experience is required. Bachelors degree preferred. 3-5 years of total work experience preferred. Experience in financial investments preferred.
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.
Pershing provides critical business process, financial and technology solutions for financial organizations around the globe. We operate behind the scenes to power transformational change for broker-dealers, registered investment advisors, independent financial advisers, hedge fund and '40 Act fund managers and individual investors. We strive to be innovators, developing open architecture technology and financial solutions to support our customers' growth. We advocate on behalf of our customers and help them respond to regulatory reform and drive positive outcomes for our industry and investors. From our core business as an industry-leading trade execution, clearing and custody provider, we have evolved into a global multifaceted firm that provides investment solutions, forward-thinking technology-driven efficiencies, practice management and service excellence.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.
Primary Location: United States-Pennsylvania-King of Prussia
Internal Jobcode: 70642
Requisition Number: 1807185