BNY Mellon Careers

Treasury Services Digital Platform Office Senior Project/Program Digital Lead

New York, New York; Pittsburgh, Pennsylvania

Job Description



The primary responsibility of this position is to identify, analyze, support, and coordinate the implementation of digital transformation initiatives across Treasury Services’ (TS) various client touchpoints, products, and processes.  Key focus areas include optimizing the client experience, enhancing organizational efficiency, leveraging data, understanding and integrating new technologies, and evaluating and implementing product innovation ideas that advance the solution set, grow revenue, and increase client satisfaction for BNY Mellon’s Treasury Services business. In order to identify and assess digital and innovation opportunities, the position works closely with other groups within Treasury Global Product Management, Relationship Management & Business Development (Sales), Client Support, Technology, Operations, and other business partner groups, and also leverages a Client Advisory Council made up of executives of Treasury Services customers. Initiatives may be incremental or transformative in nature, and may involve the development and implementation of new technology, new processes, new products, or capability extensions for existing products, and may be developed in-house or via engagement with outside vendors. This role provides support to ideas that require evaluation and approval through the Treasury Services Innovation Process ranging from advisory support to full project leadership support models.  Ideas are evaluated for customer value proposition, client experience enhancement, market differentiation and adoption rates, pricing strategies, return on investment, process improvement, operational cost and efficiency, service quality, alternative system/technology designs, legal/financial/operating risk, and strategic fit among other considerations. The position may manage cross-functional development and implementation teams including resources from Treasury Services Product Management, Operations, Technology, Marketing, Sales and other functions. May act as Treasury Services' representative on various internal and/or industry workgroups, and may involve thought leadership support and/or execution of whitepapers, webinars, conference speaking engagements, etc. This role has frequent exposure to clients and Treasury Services senior management, and may also have exposure to executive management, senior risk committees, and/or regulators.






Four year college degree required (Finance, Accounting, Business, Marketing, Computer Science, or related degree), and MBA or other advanced technical degree preferred. Twelve plus years in Cash Management/Treasury Services with strong knowledge of products and client types strongly preferred. TS Product Management, Business Development/Sales, Client Support, or Technology experience is desired.  Demonstrated experience in emerging technology, eCommerce, digital, design thinking, agile development, business/strategic planning, project management/team leadership, and market research strongly preferred. Very strong leadership, strategic analysis, financial analysis, and written and oral communication skills required.


For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark:

BNY Mellon Treasury Services understands our clients face profound challenges as they move, access and apply their cash and associated business information on a global basis. Here's where BNY Mellon Treasury Services can help by blending our award-winning cash management and global payments services into customized solutions in three strategic areas: Supply chain management - Access a suite of receivables, payables and trade finance solutions that can help reduce costs, increase efficiency and strengthen control. Client Access and Liquidity Services - Active and passive cash investment strategies combined with innovative transaction and reporting tools. Global Payments Services - High-quality, 24-hour processing and customer service for international payments, enabling our clients to make cross-border payments anytime, anywhere in more than 100 currencies.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.

Primary Location: United States-New York-New York
Internal Jobcode: 70182
Job: Operations
Organization: TS Product-HR07027
Requisition Number: 1807241