BNY Mellon Careers

Inter. Rep, Client Processing

Chennai, India
Operations


Job Description

Job Description -

 

·         Excellent communication as this role requires speaking with Collateral Managers and Clients outside BNYM

·         Excellent knowledge of CDO is must as this role is a middle office role requires to answer client queries

·         Good understanding of Wall Street Office (WSO)

·         Liaise with onshore client services team where necessary in a professional & efficient manner.

·         Ensure accurate research carried out on queries and subsequent responses prior to submission to relevant parties

·         Handle day to day work with minimal guidance from Team Leader

·         Ensure daily activities per pre-defined procedures are followed. Ensure this is evidenced and reviewed via daily/weekly checklists

·         Ensure adherence to the RCSA frame work

·         Complete administrative duties within prescribed and agreed upon time frames

·         Professional and timely handling of all enquiries

·         Build strong relationships with internal Loan COE teams via clear and effective communication

·         Working in a stringent deadline driven environment with the ability to manage pressure and changing work environment

·         Effective multi-tasking and time management skills

·         Minimum 18 months  of experience in CDO

·         Flexible with working in complete US facing hours.

 

 

ESSENTIAL FUNCTIONS - Key Roles & Responsibilities:  List up to 6 key roles and responsibilities of this job. (Percentages must sum to 100%)

Percentage

of  Time

1.

Function/Job/Product Expertise - (Verify/QC/Approve/Reconcile transactions track and share feedback with the team and do RCA).

40%

2.

Timely and accurate updation of MIS / Dashboard / Document Retention and Complete administrative duties within prescribed and agreed upon time frames - Floor Support, BR,Training, Admin Tracking

25%

3.

Liaise with internal/external departments through emails and phone calls, error discussion, updates, SOP’s (tracking and sharing with the team).

15%

4.

Train, Mentor and assist any new hires, bottom performers in the team.

10%

5.

Participate in Audits / ISO / Control / Review

10%

Qualifications


 

·         Excellent communication as this role requires speaking with Collateral Managers and Clients outside BNYM

·         Excellent knowledge of CDO is must as this role is a middle office role requires to answer client queries

·         Good understanding of Wall Street Office (WSO)

·         Liaise with onshore client services team where necessary in a professional & efficient manner.

·         Ensure accurate research carried out on queries and subsequent responses prior to submission to relevant parties

·         Handle day to day work with minimal guidance from Team Leader

·         Ensure daily activities per pre-defined procedures are followed. Ensure this is evidenced and reviewed via daily/weekly checklists

·         Ensure adherence to the RCSA frame work

·         Complete administrative duties within prescribed and agreed upon time frames

·         Professional and timely handling of all enquiries

·         Build strong relationships with internal Loan COE teams via clear and effective communication

·         Working in a stringent deadline driven environment with the ability to manage pressure and changing work environment

·         Effective multi-tasking and time management skills

·         Minimum 18 months  of experience in CDO

·         Flexible with working in complete US facing hours.

 

 

ESSENTIAL FUNCTIONS - Key Roles & Responsibilities:  List up to 6 key roles and responsibilities of this job. (Percentages must sum to 100%)

Percentage

of  Time

1.

Function/Job/Product Expertise - (Verify/QC/Approve/Reconcile transactions track and share feedback with the team and do RCA).

40%

2.

Timely and accurate updation of MIS / Dashboard / Document Retention and Complete administrative duties within prescribed and agreed upon time frames - Floor Support, BR,Training, Admin Tracking

25%

3.

Liaise with internal/external departments through emails and phone calls, error discussion, updates, SOP’s (tracking and sharing with the team).

15%

4.

Train, Mentor and assist any new hires, bottom performers in the team.

10%

5.

Participate in Audits / ISO / Control / Review

10%

 Responsible for reconciliations, including reconciling cash breaks, position differences, and gathering and compiling data. Serves as the primary point of contact for clients and executes all correspondent requisites in a timely and accurate manner with an understanding of the underlying business and specific client needs. Maintains correspondent accounts in accordance with applicable regulations and policies, ensuring regulatory compliance and minimizing exposure related to assigned processing tasks. Accurately opens and updates accounts or company records. Works closely with technology and systems teams to ensure the system is efficient and incorporates any necessary risk mitigations. Provides product knowledge, market nuances and requirements and technical assistance, as necessary. May review and check work of other Client Processing Support staff and help resolve escalated issues. No direct reports. Provides guidance to less experienced Client Processing Support staff, as needed. Responsible for the quality and completion of own work. High school/secondary school or the equivalent combination of education and experience is required. Bachelors degree preferred. 3-5 years of total work experience preferred. Experience in brokerage processing preferred.



For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.

Client Service Delivery (CSD) brings together BNY Mellon's key operational areas into one global team to better support the company's businesses and serve clients around the world. CSD helps clients to conduct business, service assets, and engage in transactions in 35 countries and more than 100 markets. At every stage of the investments lifecycle - creating, trading, clearing, settling, holding, servicing, managing, distributing and restructuring assets - CSD is working to make BNY Mellon the recognized industry service quality and productivity leader. Client Service Delivery manages investment monitoring, measurement and processing services for our clients. Our solutions include Securities Operations, Fund Administration, Transfer Agency, Outsourcing, Performance Measurement and other related services.

BNY Mellon is an Equal Employment Opportunity Employer.

Primary Location: India-Tamil Nadu-Chennai
Job: Operations
Internal Jobcode: 70610
Organization: Issuer & Loan Services CSD-HR11024
Requisition Number: 1808820