BNY Mellon Careers

Mgr, Client Processing

Jersey City, New Jersey
Operations


Job Description

Client Processing - M1 Supervises a small to medium-sized Client Processing support team that handles any/all aspects of client accounts, including solicitation, inquiries, transactional processing and problem resolution. Manages the daily transactional workflow within the team and aligns team resources accordingly to complete the daily tasks. Identifies areas requiring analysis of operations and resolution for more efficient operations Oversees Client Processing to ensure transactions are handled correctly and timely. Utilizes MIS reporting to ensure correct and timely processing. Provides product knowledge and technical assistance on complex problems. Acts as the teams initial point of contact for issues requiring escalation. Participates in the recruiting process. Instructs, assigns, directs and reviews the work of Client Processing analysts. Prepares performance reviews and provides ongoing feedback to staff. Provides input into departmental budgets and planning. May develop business plan for team/group operations. Supervises a small Client Processing team. Contributes to the achievement of team objectives. 

Qualifications

Bachelors degree or the equivalent combination of education and experience is required. 4-5 years of total work experience is preferred with at least 0-1 years in management. Experience in brokerage processing is preferred. Applicable local/regional licenses or certifications as required by the business.

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.

Broker-Dealer and Advisor Services helps clients unlock value from their securities holdings by developing the innovative technologies, solutions and client services that make a difference in an evolving marketplace. We are focused on helping our clients around the world take advantage of the unique perspective that comes from clearing and settling equity and fixed income transactions in more than 100 markets, and managing more than $2 trillion in global collateral (including tri-party repo collateral). By enhancing clients' understanding of market opportunities, we help them achieve investment success. Our operations are backed by the power of BNY Mellon, whose global footprint and deep expertise deliver insight-driven solutions for every phase of investing. Our clients look to us for our global reach, nuanced understanding and operational excellence as we deliver securities clearance to financial institutions and corporations worldwide.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.


Primary Location: United States-New Jersey-Jersey City
Internal Jobcode: 70602
Job: Operations
Organization: CCM-HR08411
Requisition Number: 1809845