BNY Mellon Careers

Sr. Application Support Analyst (IBM AD, Windows, MS SQL, Mainframe, COBOL)

New York, New York
Information Technology

Job Description

Client Service Delivery Technology is seeking an experienced Application Manager. The ideal candidate will have experience maintaining and supporting moderately complex client / server applications on Microsoft platform.  


Excellent oral, written and presentation skills are essential. The successful candidate is expected to train and assist developers in addition to maintaining, troubleshooting and expanding usage of the IBM Application Discovery tool.


Install and support the IBM Application Discovery (IBM AD) Tool on windows based servers running Windows 2016 and MS SQL Server.  Maintain current patch levels, troubleshoot any issues with the software, Train Mainframe Developers on how to use the tool, Schedule nightly backups, insure the system can be recovered.  Partner with Mainframe developers to automate more in -depth analyses and reports of COBOL code using Shell scripts and SQL queries.  In addition to the Application manager role the candidate will have the opportunity to undertake projects of significant impact within the IT group. Will be tasked with moderately complex projects related to budget, business plans, risk-related items, and implementation of policies, standards, and/or methodologies. Conduct advanced data analysis to assist with strategic management initiatives. Work with the technology management team to implement and enforce policies, standards, and methodologies. Contribute to the achievement of related teams' objectives.

Sr. Specialist Appl Support Analyst->> Maintains and supports moderately complex applications and their operating environments. Provides technical and/or business guidance to the SCM team as well as other groups. Ensures projects are meeting plans and objectives. Analyzes system requirements. Reviews and evaluates project plans and objectives to ensure they meet system needs. Monitors changes to applications and their operating environment. Analyzes any issues of high complexity. Provides application support input with regard to SCM activities. Interacts directly with clients regarding project activities. Applies effective project management methodologies and control techniques. Recommends technical solutions on application problems. Reviews and develops updates of contingency documentation and processes. Contributes to the achievement of area objectives. 


Must have 3 to 5 years of experience installing and supporting Windows based applications, Servers and Desktops.  Expert in writing SQL queries and Shell scripts.  Must be hands on with end user support.   Must have good troubleshooting skills.  Should have good technical writing skills.  Mainframe knowledge and COBOL coding experience a Plus.    Microsoft Server Certification a plus

Bachelor's degree in computer science or a related discipline, or equivalent work experience required, advanced degree is beneficial, 8-10 years of diverse experience in multiple areas of information technology required, experience in the securities or financial services industry is a plus.

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark:

Client Technology Solutions provides our business partners with client-focused, technology-based solutions. These enhance their ability to be successful through world-class software solutions and leading-edge infrastructure. Client Technology Solutions provides employees with the tools and resources to enhance their professional qualifications and careers.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.

Primary Location: United States-New York-New York
Internal Jobcode: 45167
Job: Information Technology
Organization: Operations & Shared Technology-HR13644
Requisition Number: 1810066