BNY Mellon Careers

Administrative Support Analyst

Chicago, Illinois
Corporate Trust

Job Description


Business Development Support - IC1 Independently completes a wide range of administrative activities in support of a relationship management team moderately sized at 6-10 individuals.   Interacts daily with the assigned manager('s') direct reports and/or team. Interactions may occasionally be at the leadership level. one or more team members who is/are responsible for leading a group or department generally up to level M. May additionally or separately support a moderately sized team [typically 6-10 individuals]. The incumbent supports the manager(s) and/or team in completing daily activities and managerial/administrative tasks. Tasks are frequently advanced and complex in nature.  Performs advanced, diversified and sometimes confidential administrative duties requiring broad and comprehensive experience, skill and knowledge of organizational policies and procedures. Screens calls and visitors, and resolves inquiries. Schedules meetings, prepares and distributes meeting agendas and minutes. Makes travel arrangements and maintains calendar of appointments for assigned manager(s) and/or team. Activities may also encompass disciplines such as event planning, bookkeeping, as well as standard areas like word processing, data entry etc. Exercises autonomy in troubleshooting a diverse range of sometimes complex issues as they arise. Typically conducts a range of administrative assignments related to the assigned manager(s) and/or team's attendance or conduct seminars, workshops, and/or conferences, among others, including preparation of materials, scheduling and logistical arrangements. May undertake diversified or special projects requiring interaction with multiple teams. Could be expected to collaborate on projects related to administrative initiatives. Conducts research; compiles, analyses and summarizes information for reports and correspondence. Leverages own contacts and resources, and liaises with other managers on behalf of the assigned manager(s) and/or team to facilitate information gathering and confirmation of answers. Applies discretion to triage a wide range of requests, questions and problems directed toward the assigned manager(s) and/or team. Expected to addresses and/or identify the level of urgency and escalate as necessary. May be expected to prepare draft correspondences, memoranda and reports on behalf of and for review by the assigned manager(s) and/or team. May establish filing/organizational procedures. Is an intermediate to advanced user of standard business software (word processing, e-mail, spreadsheets, etc.) May review and analyze complex data, assist with budgets and budget presentations for review and use by the assigned manager(s) and/or team. Completes all billing and expense activities, manages supply orders and resolves associated issues on behalf of the office, manager(s) and/or team. No direct reports. May provide advice/training to new or less experienced team members. Effective collaboration and communication, Assists in performing core activities supporting the life cycle of sales, including technology product sales, implementations and demonstrations. Assists in supporting new business and ensures all client-related onboarding aspects are completed. Supports Business Development analytics, tracks individual targets and may connect with relationship managers. Assists with client assessments to determine requirements and proposal development, coordinating legal reviews as needed. Participates in market research to support pricing and profitability modeling and materials for marketing. Responsible for overall success of basic analyses. With guidance from more experienced staff, performs activities such as preliminary pricing, market research, and drafting marketing materials. Supports legal/business reviews for all potential projects. May coordinate with internal business units to research and gather information necessary to track current clients and potential targets. Engages with CRM systems required to track client activities and systems used to run sales analysis to ensure they are working properly. Focuses on building a strong technological expertise for product sales and demonstrations. No direct reports. Contributes to the achievement of team objectives.





Bachelors degree or the equivalent combination of education and experience in business management or related field is required. 0-3 years of total work experience in sales preferred.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.

Primary Location: United States-Illinois-Chicago
Internal Jobcode: 70040
Job: Corporate Trust
Organization: Corporate Trust-HR06320
Requisition Number: 1810302