BNY Mellon Careers

Assistant Manager, Investor Services

King of Prussia, Pennsylvania
Asset Servicing

Job Description

Investor Services Operations - M1 Performs transfer agency operations services on behalf of clients including financial control accounting and subaccounting, fund settlement, cash reporting, DDA reconciliation, wire room activities, tax reporting, commissions and corporate actions. Manages team in processing distributions, completion of NAV/Rate updates, fund audit fulfillment, gain and loss reporting, settlement, commissions, invoicing and financial payments. Manages relationships with assigned clients and ensures all questions are answered and issues with fund transactions, accounting, and reporting are resolved. Manages processes and oversees a team to ensure that new client onboarding is successful and fund security master records are maintained in accordance with departmental policies and procedures. Ensures clients are in compliance with IRS regulatory standards. Makes accurate and timely delivery of all tax forms to shareholders. Oversees Federal and State reporting requirements, ensuring timely and accurate information reporting. Plans, allocates and monitors workflow to ensure that internal and external projects are accurately and timely completed. Analyzes, organizes and coordinates a variety of tax reporting initiatives to ensure accurate and timely filing for various mailings. Ensures team adheres to quality standards. Analyzes trends and implements processes to improve team performance. Responsible for the effective leadership and development of team members. Recruits, directs, motivates and develops staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team. Manages a small transfer agency operations team. Contributes to the achievement of team objectives.


Associates degree or the equivalent combination of education and experience is required. 4-5 years of total work experience with at least 0-1 years of management experience preferred. Experience in transfer agency operations preferred.

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark:

Client Service Delivery manages investment monitoring, measurement and processing services for our clients. Our solutions include Securities Operations, Fund Administration, Transfer Agency, Outsourcing, Performance Measurement and other related services.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.

Primary Location: United States-Pennsylvania-King of Prussia
Internal Jobcode: 70518
Job: Asset Servicing
Organization: Investor Services GFI-HR08946
Requisition Number: 1810923