BNY Mellon Careers

Administrator - HR Service Delivery

Manchester, United Kingdom
Human Resources

Job Description

Primarily responsible for the accurate and timely input and verification of data into various HR Systems (currently Peoplesoft and Kronos)


Data input

 o Provide accurate and timely input of data into various HR systems, including but not limited to:

• Starters and Leavers

• Promotions

• Schedule creations

• Time and attendance updates

• System maintenance

• Hours

• Leave of absence (Maternity, paternity, adoption, parental, sabbatical, etc)

o Administer all benefits programmes timely, ensuring third party providers are sent information timely

o Responding to queries in a timely manner

o Filing activities

General Admin

 o Provide general administrative assistance as required.

o Provision of reports to regional business heads

o Administration support for senior management including PowerPoint packs and travel organisation

o Management of system interface rejections

Payroll / PS Admin o Submission of instructions to Payroll in a timely manner, ensuring accuracy and appropriate sign off of all documentation.  

o Ensuring accuracy of all data input into PeopleSoft and Kronos

o Control of interface information between PeopleSoft and MyTime

Employee Files

 o Maintenance of all employee files in a timely manner to ensure compliance with all regulatory and audit requirements.

o Responding to requests in a timely manner

o Ensuring all employee files are held in an orderly and secure manner.

o Managing the regular completion of employee timecards through contact with business heads

Project Related Assistance

 o Provide support on projects as directed by HR Central Services Team Leader and EMEA HRCS Manager


Secondary education (high school diploma or equivalent) or equivalent work experience preferred. Up to 2 years experience in a customer contact center or a customer service position with focus on reviewing and updating client records, interpreting policies or procedures, responding to and/or resolving client inquiries in person or via electronic mail, phone or paper. Excellent interpersonal communication skills, demonstrated ability to multi-task and meet deadlines, detail oriented internal customer service focused, a team player and be able to collaborate and cooperate well with others. Strong PC skills, with working knowledge of Microsoft Office products


For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark:

Human Resources is invested in helping BNY Mellon achieve business success by building a winning, high-performance culture that stems from great talent, leadership, learning and diversity; and partnering with employees to provide the tools and resources necessary to support successful career growth and help ensure employees' wellbeing.

BNY Mellon is an Equal Employment Opportunity Employer.

Primary Location: United Kingdom-Greater Manchester-Manchester
Job: Human Resources
Internal Jobcode: 75041
Organization: HR Solutions Center-HR06284
Requisition Number: 1811067