BNY Mellon Careers

Senior Specialist, Product Manager

Pittsburgh, Pennsylvania; Jersey City, New Jersey; New York, New York
Information Technology

Job Description

TECHNOLOGY SERVICES GROUP (TSG) is the central infrastructure services group with a proven track record of innovating to help BNY Mellon and its customers have most reliable, nimble and cost-effective solutions in the financial services market place. BNY Mellon App Engine technology is leading edge with industry first PasS/IaaS fully integrated solution, combined with enterprise standards for developers.
TSG is building next generation scalable, efficient data center as a service using the latest innovation infrastructure. Building on top of the cloud deployments in BNY Mellon, we are aggressively automating and bridging the green field cloud with the existing virtual computing environments.
Describe the Role : The TSG Product Management Group supports BNY Mellon employee technology solutions.  Acting as the liaison between the technical solutions engineers and the end users of the services, the Product Management team helps to drive the service vision to improve the employee technology experience.   In addition to focusing on metrics, governance, engagement, and consulting, the main focus is Product Management through creative and open-ended problem solving, encouraging non-traditional deliverables by adopting and utilizing technology tools.
Work closely with TSG Service Owners to establish strategy and roadmap that can easily be communicated to and digested by various customer segments (end users, developers, technology users) • Create trusted connections with technology customers, develop an understanding of their needs, and effectively relay their feedback to TSG team • Create creative marketing and engagement strategies for technology services • Aid the service team in developing business cases, ROI analyses, measureable targets, KPIs, and predictable and evolving metrics  • Energize and mature the TSG brand across BNY Mellon • Evaluate technology solutions with usability principals • Instill method-based Product Management practices


  • Required Qualifications: 
  • • Bachelors degree in technology, marketing or related discipline 
  • • 2-5 years work experience in end user, marketing or technology development 
  • • Experience in financial services a plus

  • Preferred Qualifications: 
  • • Business acumen
  • • Outstanding communication skills
  • • Creative problem solving
  • • Stakeholder management / client focus
  • • Ability to influence others

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark:

Client Technology Solutions provides our business partners with client-focused, technology-based solutions. These enhance their ability to be successful through world-class software solutions and leading-edge infrastructure. Client Technology Solutions provides employees with the tools and resources to enhance their professional qualifications and careers.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.

Primary Location: United States-Pennsylvania-Pittsburgh
Internal Jobcode: 45162
Job: Information Technology
Organization: Technology Services Group-HR06725
Requisition Number: 1812478