BNY Mellon Careers

Rep, Fraud Detection/Surveillance-Debit Card

Wilmington, Delaware

Job Description

Fraud Detection and Surveillance - S3 Monitors high risk queues to detect both debit and check fraud. Reviews more complex AML, (Anti-Money Laundering)  alerts and high risk accounts received through surveillance systems, recurrent reporting and staff inquiries to determine if activity is concerning. Reviews and approves cases escalated by more junior staff and monitors high risk queues to detect both debit and check fraud, as needed. Performs review and processing of more complex check and debit transactions for Brokers/Funds and their clients to detect/flag and resolve fraudulent activity. Reviews all related wires and performs research to flag AML issues. Conducts investigations and inquiries on identified and suspicious accounts. Supports follow up actions required to address AML concerns and work with dispute specialists to investigate fraud claims. Interacts with co-workers and supervisors. Interacts with clients regularly to gather input and resolve complex cases of suspected fraud. Demonstrates good knowledge of the job, substantial acquaintance with and understanding of general aspects of the job with a limited understanding of the technical phases of the job. Reviews cases escalated by more junior staff. Follows an established escalation process if problems arise. No direct reports. May provide guidance to less experienced staff. Contributes to the achievement of team goals.


High School/secondary school or the equivalent combination of education and experience is required. Bachelors degree preferred. 2-3 years of total work preferred. Experience in criminal justice preferred.

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark:

Client Service Delivery (CSD) brings together BNY Mellon's key operational areas into one global team to better support the company's businesses and serve clients around the world. CSD helps clients to conduct business, service assets, and engage in transactions in 35 countries and more than 100 markets. At every stage of the investments lifecycle - creating, trading, clearing, settling, holding, servicing, managing, distributing and restructuring assets - CSD is working to make BNY Mellon the recognized industry service quality and productivity leader. Client Service Delivery manages investment monitoring, measurement and processing services for our clients. Our solutions include Securities Operations, Fund Administration, Transfer Agency, Outsourcing, Performance Measurement and other related services.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.

Primary Location: United States-Delaware-Wilmington
Internal Jobcode: 70335
Job: Operations
Organization: Paymnt & Treasury Svc Delivery-HR06382
Requisition Number: 1813618