BNY Mellon Careers

Grp Mgr,Proc Assur'e&Improv

Singapore, Singapore
Information Technology

Job Description

Group Manager, Process Assurance and Improvement->>

Manages a medium to large-sized or multiple small teams responsible for Process Improvement efforts for one or more lines of business, by coordinating usage and awareness of best processes and methods on projects.


Manages CTS Process Improvement efforts for one or more LOBs.


Manages all aspects of advancing the state of the practice across one or more LOBs to ensure the processes and methods provide the appropriate balance of effectiveness and efficiency for the business.


May also manage other centralized LOB functions. Manages and develops strategic client partnerships to ensure that service expectations are developed and met. Conducts informal appraisals to assess gaps in the processes used within one or more LOBs.


May conduct formal appraisals in accordance with applicable standards (e.g., CBA-IPI or SCE) for other LOBs. Recruits, directs, motivates and develops staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team.


Manages the budget established to efficiently run his/her teams and deliver measurable improvements to the processes used to deliver systems to one or more LOBs.


Manages one or more process assurance and improvement teams. Contributes to the achievement of team objectives.




Advanced degree in a related discipline or equivalent work experience required. Authorized Lead Assessor for CBA-IPI, SCE, SCAMPI, ISO 9000 methodology or Project Management Professional (PMP) Certification is required.


10+ years of experience in process improvement activities and related tools required, experience in the securities or financial services industry is a plus.


BNY Mellon is an Equal Employment Opportunity Employer.

Primary Location: Singapore-Singapore-Singapore
Job: Information Technology
Internal Jobcode: 60308
Organization: Tech Prod Services-HR17024
Requisition Number: 1814599