BNY Mellon Careers

Lead Relationship Manager

New York, New York
Information Technology

Job Description

Lead Relationship Manager->> Liaises between CTS and a business unit to support their moderately complex technology needs. Participates in or leads a wide array of activities supporting the CTS contracting processes and procedures. Develops and manages client relationships within the business unit to ensure client satisfaction and the development of efficient business systems. Represents user area to CTS departments in moderately complex system enhancements and design activities to ensure changes take into account business needs. Responsible for evaluating and monitoring contract performance to determine need for amendments or extensions to contracts, and compliance to contractual obligations. Makes suggestions for changes to more senior staff. Investigates and recommends action on requests for deviations from contract specifications and delivery schedules. Analyzes price proposals, financial reports and other data to determine reasonableness of prices. Contributes to the achievement of related teams' objectives. Bachelor's degree in a related discipline or equivalent work experience required, 4-6 years of related experience required, experience in the securities or financial services industry is a plus.



For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark:

Client Technology Solutions provides our business partners with client-focused, technology-based solutions. These enhance their ability to be successful through world-class software solutions and leading-edge infrastructure. Client Technology Solutions provides employees with the tools and resources to enhance their professional qualifications and careers.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.

Primary Location: United States-New York-New York
Internal Jobcode: 45117
Job: Information Technology
Organization: Office of the CIO-HR06033
Requisition Number: 1814826