BNY Mellon Careers

Sr. Tech, Investor Srvcs Ops

King of Prussia, Pennsylvania
Asset Servicing

Job Description

Investor Services Operations - 

  • S2 Completes transfer agency operations support activities for clients of low to moderate complexity.  
  • Processes distribution payments and facilitates successful completion of NAV and Rate updates on the record keeping systems.  
  • Creates fund historical data audits for validation of fund financial reporting. Monitors and reports gain and loss activity. 
  • Escalates issues to senior team members. 
  • Prepares system-generated fund settlement and other accounting reports or templates and conducts general data validation and reconciliation. Researches exceptions and follows through to resolution. 
  • Reconciles commission and 12b1 invoicing. Facilitates payment to firms and invoicing of asset managers. May require escalation to a more senior team member.  
  • Facilitates federal wire, ACH, and check payments. 
  • May require escalation to a more senior team member. 
  • Establishes and maintains fund security master data for funds of low to medium complexity in accordance with department policies and procedures.  
  • May require escalation to a more senior team member. 
  • Ensures IRS deadlines for information return reporting are met. 
  • Oversees balancing of tax data and quality control of tax forms and delivery to the shareholder.  
  • Assists client with problem resolution in tax related disciplines. 
  • Performs routine tax duties by applying IRS rules and legislation to daily functions, including verification of monthly tax mocks, review of form and information return tests, external reporting to shareholders, IRS and states.  
  • No direct reports. 
  • Provides guidance to less experienced transfer agency operations. 
  • Support staff, as needed and responsible for the quality and completion of own work.  


  1. Associates degree or the equivalent combination of education and experience is required. 
  2. 1-2 years of total work experience preferred. 
  3. Experience in transfer agency operations preferred.

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark:

Client Service Delivery manages investment monitoring, measurement and processing services for our clients. Our solutions include Securities Operations, Fund Administration, Transfer Agency, Outsourcing, Performance Measurement and other related services.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.

Primary Location: United States-Pennsylvania-King of Prussia
Internal Jobcode: 70525
Job: Asset Servicing
Organization: Transfer Agency Operations US-HR08946
Requisition Number: 1814947