BNY Mellon Careers

Chief of Staff

Manchester, United Kingdom

Job Description

The Chief of Staff for the Manchester site reports to the Site Executive for Manchester.


The following duties/responsibilities are indicative of the position requirements


Accomplishes results through the application of technical expertise.


Typically, does not have direct reports, though is expected to manage work assignments and project deliverables for the unit on behalf of the executive.


Oversee and manage the administrative, operational and/or financial affairs of an executive or department head representing a department or group.


Represent the executive to other senior officials both within and outside the organization.


Act as project manager on specific far-reaching initiatives.


Advise the executive on policy, procedural and operational issues.


Provide direct support to department/group leadership on all issues.


Represent leadership to other senior officials both within and outside the organization.


Manage department/group human resources activities including staff planning, recruiting, retention, salary administration and terminations.


Provide advice and guidance to line managers on managing employee performance and professional development.


Guide the department/group strategic planning process.


Manage the department/group operating budget management; assist in the development of the operating plan.


Oversee technology initiatives affecting the department/group; manage IT or other capital resource allocation for the department/group.

Interpret company policy to employees and enforce company policy and practices.


Oversee compliance activities across the department/group and advise leadership on potential legal, regulatory or compliance risks.

Formulate, recommend, and review policies and procedures within the department/group.


Conduct financial, market, organizational research as needed to help define functional goals and opportunities.


Prepare, present, and interpret major reports and/or communications.


Counsels executive and provides direction/support on department-/group- wide activities, initiatives, and issues.


Advise department/group leadership and staff on administrative changes and executive's schedule.


Assess existing operating standards to identify opportunities for process improvements and best practice adoption across the department/group.

In conjunction with the management team, identify opportunities to shift administrative processes and change workflows to maximize revenue-generating activities.


Incumbent should possess cross-functional experience in human resource planning, finance, accounting, and MIS.


Incumbent must have demonstrated professional experience in business analysis and project management.


Incumbent must have an understanding of how business units integrate within Bank of New York Mellon as well as how each area contributes to the objectives of the department/group and Bank of New York Mellon.


Incumbent should be knowledgeable about Bank of New York Mellon lines of business, key business processes and supporting systems and strive to maintain current knowledge of industry best practices.


Incumbent must possess sound analytical skills.


Incumbent is responsible for intermediate problem solving and must filter, prioritize, analyze and validate information.


Incumbent applies expertise to solve challenging problems.


Through this role, the incumbent has some direct impact on the strategic direction and results of Bank of New York Mellon by providing technical expertise and advice to management and monitoring department/group performance on behalf of management to ensure efficiency, profitability and customer satisfaction.


Incumbent must possess superior communication skills in order to manage projects and initiatives across the department/group.


Incumbent must convey authority and expertise to effectively direct peers on behalf of leadership.


Incumbent is expected to be an adept communicator, at ease with consensus building, negotiation and persuasion and able to leverage relationships across the organization.


In carrying out the work of the department/group, incumbent will have frequent interaction with peer management as well as organization leadership.


Bachelor's degree or the equivalent combination of education and experience is required.

Bachelor's degree and an advanced degree are preferred. 

Demonstrable related experience is required; progressive experience within the department that the position supports is preferred.

BNY Mellon is an Equal Employment Opportunity Employer.

Primary Location: United Kingdom-Greater Manchester-Manchester
Job: Risk
Internal Jobcode: 52098
Organization: Control Miscellaneous-HR11604
Requisition Number: 1816249