BNY Mellon Careers

Specialist, Client Processing

Luxembourg, Luxembourg
Customer/Client Service

Job Description

  • Provides complex analytics and reporting services, working to improve and automate Client Processing systems.
  • Deals with complex external client issues (on-going client servicing for various programs, post sales support, resolving operational issues, and product implementations).
  • May allocate/coordinate work within a team/project.
  • Assists in communicating needs and issues with internal and external clients.
  • Participates in innovative product development, product enhancement, and system testing  to ensure that products continue to accurately and efficiently process high value transactions.
  • Solves complex problems based on an understanding and knowledge of the intricacies of the system.  
  • Uses in-depth area knowledge to apply ingenuity and creativity to common repeat problems and determines more permanent resolutions.
  • Provides technical assistance and support to lower level client processing roles.  


  • Bachelor’s degree or the equivalent combination of education and experience is required.
  • 7-10 years of total work experience is preferred. 
  • Experience in brokerage processing is preferred.
  • Applicable local/regional licenses or certifications as required by the business.    

BNY Mellon is an Equal Employment Opportunity Employer.

Primary Location: Luxembourg-Luxembourg-Luxembourg
Job: Customer/Client Service
Internal Jobcode: 70603
Organization: CSD AIS Operations-HR08997
Requisition Number: 1816326