Senior Group Manager, Business Continuity/Recovery
Contributes to the establishment of the global Business Continuity & Recovery strategy for the function. Manages teams of professional staff across multiple regions responsible for crisis management, business recovery, business continuity compliance, technology and information recovery testing, identification of risks to the organization's resilience and the Q&A of business continuity plans within the assigned regions. Directs the implementation of governance protocols for these plans and completes programs and projects to assess, revise and improve plans in the event of regulatory changes or identification of gaps. Leads and supports the business line managers via the cross company Business Recovery Coordinator network to ensure the company is meeting both client and regulatory requirements related to Business Continuity. This includes providing training and awareness on required deliverables, tracking and monitoring for completion, conducting quality assurance reviews and reporting back to management, regulators and the Board of Directors, as required.
Contributes to the development of an enterprise-wide Business Continuity & Recovery strategy, including a crisis management system and event documentation protocols. Implements approved protocols for enforcing and monitoring crisis preparedness and assists with the development of training to ensure business roles are aware of their responsibility to maintain a compliant environment and what to do in the event of a technology or information crisis, among others.
Directs professional staff in preparing functions for testing events, including application recovery, evacuation and call tree testing, as well as testing of recovery transfers of information from one location to another.
Manages multiple regional teams responsible for drafting pieces of the master resolution and recovery playbook for the organization, including documenting key actions to be taken in the event of a crisis or bankruptcy. Ensures staff complete their assigned pieces in a timely and complete manner.
Contributes to efforts to develop a strong business continuity compliance culture and further develop the Business Continuity & Recovery's effectiveness as a second line of defense for the assigned function.
Manages relationships with client contacts and business continuity vendors to coordinate regional alignment with the organization's Business Continuity & Recovery strategy. Escalates significant continuity issues to the Business Continuity Executive Committee. Works directly with Legal to review client contracts and requests changes as directed to reduce potential business continuity risks inherent to these relationships.
Recruits, directs, motivates and develops professional staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team. Provides feedback at the most critical times.
Manages teams of professional staff across multiple regions.
Responsible for the achievement of goals across multiple regions. Ensures teams are equipped to operationalize and attain multi-regional objectives. Ensures appropriate financial and human resource allocation.
Bachelor’s degree or the equivalent combination of education and experience is required.
12-15 years of total work experience, with 3-5 years of management experience, preferred. BNY Mellon is an Equal Employment Opportunity Employer. Primary Location:
India-Tamil Nadu-Chennai Job:
General Mgmt / Admin Internal Jobcode:
BNYM India Mngt-HR15969 Requisition Number: