BNY Mellon Careers

Head of Corporate Communications, India

Pune, India
Communications/Corp Affairs

Job Description

Communications Leader for BNY Mellon Technology India and Client Service Delivery (BK India)   BNY Mellon is seeking a proven communications leader who will align strategic communications closely to support the firm’s mission to go from being technology-enabled to technology-driven. The ideal candidate will drive communications for the business units – BNY Mellon Technology India and BK India – that represent our Technology and Client Service Delivery (CSD) organizations in India to achieve their business and operating priorities. This person will lead the development and execution of strategic, integrated communications and engagement programs across the firm and its external stakeholders, including future talent. The candidate will have a solid track record of developing key messages and a storytelling narrative to targeted stakeholders to consistently achieve desired mindsets and behaviors.   The candidate is someone who is curious, tenacious, and passionate about shaping, promoting and informing our audiences. This individual will collaborate closely with our Global Technology and CSD Communications teams to maximize the impact of the work and results across BNY Mellon, help contribute to enterprise-wide messaging and ensure that our internal and external communications align with the overarching BNY Mellon mission and strategy.   Responsibilities   Oversee executive, internal, recruiting and external communications for BK India (Operations) and Technology India, coordinating closely with the Global Technology and Client Service Delivery (CSD) Communications teams.  Lead India communications planning and performance management. Coach, guide and manage the performance of assigned staff and managers. Manage India public relations agency resources and the department budget.
External/Executive Communications
Collaborate with Global Technology and CSD Communications teams to lead media relations efforts in the India market, identifying external blogging opportunities and targeting and managing industry conference opportunities for speakers, networking and professional development.   Internal Communications Oversee the development and distribution of leadership and new hire announcements and general work news. Advise India Operations and Technology leaders on effective communication strategy and tactics and guide local Operations and Technology communications teams in developing internal messaging for their respective India areas and leaders. Support global and local Pune and Chennai employee town halls. Increase use of multimedia (e.g., video, social media) in internal communications by launching live-to-desktop webcasts and populating other digital platforms. Review and evaluate existing employee engagement communications vehicles, events and programs. Assist in coordination of India-based communications with the broader BNY Mellon enterprise and global line of business programs.   Recruiting

Partner with India Human Resources and campus recruiting teams to develop campus presentations, webcasts and podcasts. Work with the team to develop recruiting communications plans, objectives, strategies, key messages, timelines and tactics. Monitor communications success against objectives, adjusting plans and communications content as necessary.


Bachelor's degree in a related discipline or equivalent work experience required.    Minimum Experience: 10-15 years of experience in Corporate Communications and Public Relations, preferably with a global financial services technology organization or a leading global technology company.   In-depth grasp of technology corporate communications.   Flawless English written and oral communication skills.   Experienced international communications executive working for a global brand, with the demonstrated ability to own accountability and drive decisions locally and quickly, while able to operate effectively as part of a global communications team.   Creative and energetic with a strong passion for innovation, entrepreneurship and technology and their impacts on business and the world.   Successful experience managing medium to large communications teams.   Proven ability to identify potential Thought Leadership topics and work with subject matter experts to develop impactful stories and other angles.    Superior project management skills and ability to meet tight deadlines and juggle multiple priorities with impeccable execution.    Rigorous attention to detail, quality, and on-time delivery.   Track record of working within a collaborative, global team.   Demonstrable analytical and problem-solving skills.    

Executive presence to effectively partner with senior management is critical. 

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark:

BNY Mellon Investment Services provides a comprehensive range of services that are unrivaled in scale, precision and quality. Our services have the power to enhance transparency, maximize liquidity and mitigate risks.

BNY Mellon is an Equal Employment Opportunity Employer.

Primary Location: India-Maharashtra-Pune
Job: Communications/Corp Affairs
Internal Jobcode: 85483
Organization: IS Other New-HR17164
Requisition Number: 1817005