Lead Manager, Process Assurance and Improvement->> Manages a small to medium-sized team responsible for Process Improvement efforts for one line of business by coordinating usage and awareness of best processes and methods on projects. Manages the development of CTS Process Improvement efforts for one LOB. Supervises all aspects of advancing the state of the practice across the LOB to ensure the processes and methods provide the appropriate balance of effectiveness and efficiency for the business. Manages and develops strategic client partnerships to ensure that service expectations are developed and met. Conducts informal appraisals to assess gaps in the processes used within the LOB. Participates in the recruiting process, instructs, assigns, directs and reviews the work of other process improvement analysts, prepares performance reviews and provides ongoing feedback. Manages a process assurance and improvement team. Contributes to the achievement of team objectives. Bachelor's degree in a related discipline or equivalent work experience required, advanced degree preferred. Authorized Lead Assessor for CBA-IPI, SCE, SCAMPI, ISO 9000 methodology or Project Management Professional (PMP) Certification is beneficial.
8+ years of experience in process improvement activities and related tools required, experience in the securities or financial services industry is a plus. BNY Mellon is an Equal Employment Opportunity Employer. Primary Location:
Information Technology Internal Jobcode:
Tech Prod Services-HR17024 Requisition Number: