BNY Mellon Careers
Executive Manager, Head of Client Experience and Engagement
Leads a significant portion of assigned function for the firm. Acts as the primary interface between specific business/functional area and leadership. Oversees initiatives that are defined by business strategy and contributing to the organization's values and vision. Manages diverse groups. Identifies business unit requirements, creates project and process specifications, coordinates with project teams and ensures that projects are on schedule and to budget. Develops and executes functional strategy to achieve key business objectives. 2 Ensures work is integrated across teams and that the work produced meets product/service standards and exceeds quality standards. Partners with revenue areas to improve efficiency, effectiveness, productivity and/or control. 2 Leads recruitment efforts and manages and develops teams to maximize their collective contributions. Motivates lower-level managers to maximizes their contributions and encourage professional growth. Oversees the development of policies and processes to ensure the overall success of teams. Ensures procedures are synthesized across the function. Manages the function through subordinate managers. Contributes to the setting and achievement of functional objectives; has financial and human resources responsibility for assigned teams and possibly the entire function.
Bachelor s degree or the equivalent combination of education and experience is required. Advanced/graduate degree preferred. 15+ years of total work experience in securities or financial services is preferred.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.
Primary Location: United States-New York-New York
Internal Jobcode: 09603
Organization: Digital Global-HR17565
Requisition Number: 1818699