Sr Representative, Collateral Management/Margins

Job Description

Position Summary

The Senior Representative provides quality service and support to internal and external clients on a daily basis, including monitoring collateral inflows from trade derivatives, facilitating delivery of collateral to appropriate counterparties. He/she handles complex problem resolution and focuses on moderately-sized, complex accounts.

Primary Responsibilities

  • Monitors market movements and processes additions or removals of collateral to or from deals. Confirms trade terms and details. May serve as the intermediary for a trade or provide post-execution trade support and communicate with clients and counterparties. Investigates and resolves cash and asset breaks.

  • Understands clients’ business activities and maintains appropriate market knowledge. Identifies recurring issues and works to provide solutions.

  • Maintains relevant paperwork in accordance with departmental policy. Emphasizes regulatory compliance and minimizes exposure and risk related to processing tasks.

  • Investigates and corrects errors in client accounts and statements. Escalates any serious issues to management. Reviews errors escalated by more junior staff and addresses appropriately.

  • Communicates with clients and counterparties to resolve inquiries same day. Prioritizes accordingly. Communication responsibilities are sometimes client-facing but usually focused on the client's back office.


No direct reports; trains entry-level staff and instructs on performance improvements.

Job Scope

Responsibilities are primarily limited to own fulfilment of role requirements but also include providing training and guidance to entry-level staff. Focus is on medium-sized, complex accounts.




High school/secondary school or the equivalent combination of education and experience is required; bachelor’s degree preferred.


3-5 years of total work experience is preferred. Experience in derivatives and collateral management, operational experience or experience in a client contact group within operations is considered to be an asset.

BNY Mellon is an Equal Employment Opportunity Employer.

Primary Location: Belgium-Brussels-Capital Region-Brussels
Job: Operations
Internal Jobcode: 70443
Organization: Derivatives & Collateral Mgmt-HR17946
Requisition Number: 1900529