BNY Mellon Careers
Lead Manager, Client Processing
Manages a small to medium Client Processing team that handles any/all aspects of client accounts, including solicitation, inquiries, transactional processing and problem resolution. Manages the daily transactional workflow within the team and aligns team resources accordingly to complete the daily tasks through other managers or professionals. Oversees Client Processing to ensure transactions are handled correctly and timely. Utilizes MIS reporting to ensure correct and timely processing. Ensures the volume of work produced meets product/service standards and exceeds quality standards and is properly reviewed and documented. Recruits, directs, motivates and develops staff, maximizing their individual contribution, professional development and ability to function effectively with their colleagues as a team. Provides input into departmental budgets and planning. May develop business plan for team/group operations. Manages a Client Processing team. Contributes to the achievement of team objectives.
Bachelors degree or the equivalent combination of education and experience is required. Experience in brokerage processing is preferred. Applicable local/regional licenses or certifications as required by the business.
BNY Mellon is an Equal Employment Opportunity Employer.
Primary Location: United Kingdom-Greater London-London
Internal Jobcode: 70601
Organization: MOCSD Service Delivery-HR17225
Requisition Number: 1901700