BNY Mellon Careers

Prj't Lead App Support

Chennai, India
Information Technology


Job Description

As a Corporate Technology Production Services Human Resources Technology DevOps Engineer, you will have a lead role in managing a suite of internal and external applications supporting BNY Mellon’s Human Resources functions.

Support includes Incident, Problem, and Change Management in the Production environment and ongoing Development and Testing environments.

You will be part of a global support team working in a dynamic environment where you’ll have an opportunity to make a significant impact and work with a broad range of the latest technologies.

Primary Responsibilities:

  • Responsible for managing overall system availability, reliability, and defect prevention. 

  • Respond to, diagnose, and resolve service disruptions

  • Identify, define, and implement required monitoring and automation solutions

  • Conduct root cause analysis for complex production issues

  • Lead production readiness reviews for new releases and validate the supportability of changes prior to introduction into production

  • Create and maintain support documentation and procedures

  • Ability to deal with time sensitive issues in support of critical service level commitments

  • Participate in Knowledge Transfer to ensure adjacent Support teams have knowledge of the Applications

  • Monitor process and software changes that impact production support, communicate project information to the production support staff and raise production support issues to the application team

  • Coordinate and contribute application deployment in Production environments

     

    Basic Qualifications:

  • Bachelor's degree in computer science or a related discipline, or equivalent work experience required. 

  • 6-8 years of diverse experience in information technology required

     

    Preferred Skills:

     

  • 3-5 years of experience in the Financial Services industry

  • HR Domain (Payroll, Talent Management, Benefits) knowledge

  • PeopleSoft fundamental knowledge (SQR, App Designer)

  • Familiarity and Certification with ITIL Service Management a plus.

  • Basic knowledge of Pentaho ETL process

  • Data warehousing experience

  • Linux / Windows system administration experience

  • Java application support and development experience.

  • Experience with scripting languages - Python, Perl, bash, and/or Powershell

  • Automated deployment experience using technology such as Ansible

  • Experience with job scheduling tools (such as ESP Workstation), and file delivery tools

  • Familiarity with source control systems such as Git

  • Experience with DBMS and SQL

  • Oracle, SQL Server, Vertica and DB2 SQL experience a plus

  • Analytic, data driven, and strong debugging skills

  • 2+ years of hands-on experience in Javascript, AngularJS

  • 2+ years of hands-on experience in SQL, PL/SQL

  • Experience with monitoring tools a plus – AppDynamics, Dynatrace, Prometheus, Grafana, Moogsoft or related solutions.

Qualifications

Basic Qualifications:

  • Bachelor's degree in computer science or a related discipline, or equivalent work experience required. 

  • 6-8 years of diverse experience in information technology required 


BNY Mellon is an Equal Employment Opportunity Employer.

Primary Location: India-Tamil Nadu-Chennai
Job: Information Technology
Internal Jobcode: 60615
Organization: BNYM Technology India-HR06363
Requisition Number: 1902008