BNY Mellon Careers

Representative, Client Service

Wroclaw, Poland
Corporate Trust

Job Description

With global reach and a comprehensive suite of scalable administrative, operational and infrastructure capabilities, BNY Mellon Corporate Trust help clients to drive business growth and maximize efficiency through our core services of trustee, paying agency, custodian, collateral administrator and other fiduciary offerings. Backed by the power of BNY Mellon at every phase of the investment lifecycle, our global footprint and deep expertise deliver insight-driven solutions directly to clients. We`re building the team in Wroclaw, so we have number of open roles – join us today!

Main responsibilities:
  • Provides quality support to clients with moderately complex transactions and processes on a daily basis.
  • Perform functional based activity which supports onshore servicing of the clients, such as receivables, ticklers, control reporting and project related activity.
  • Investigates errors in client accounts and statements.
  • Routes issues that cannot be addressed at point of contact to appropriate team, in accordance with documented procedures.
  • Reviews daily open items to ensure proper follow-up and closure.
  • Perform onboarding and termination functions that ensure a strong control environment.
  • Complete all activities as assigned by Team Leader or client service manager.
  • Perform quality reviews and due diligence where required.
  • Ensure that all processes are in accordance with the Firm and Corporate
  • Trust policies and preferred practices.  



  • Strong PC skills (including Microsoft® Word, Excel, PowerPoint, etc.)
  • Fluent spoken and written English language skills
  • Ability to withstand work pressure and deliver with speed and accuracy
  • Adaptability (ability to modify approach as situations change, and to easily accept changes to own organization or job requirements)
  • Analytical Skills (possess data interpretation and basic Excel knowledge)

Our offer for you:

  • Excellent opportunities for training, growth and professional development
  • Mentoring and job shadowing programs
  • A multitude of opportunities to get involved in additional charity projects and engagement groups (mountain trips, football team etc.)
  • A clear career path within Graduate Accelerator Programme (GAP)
  • Language training course
  • Onsite kindergarten
  • Employee Referral Program
  • Health Promotion: Wellbeing and Innovation Centre, Wellbeing programs
What is more:

  • Full time contract of employment
  • Competitive salary
  • Health & Life Insurance
  • Private medical care
  • Multisport card / Cinema Tickets / Nursery subsidiary
  • Pension scheme
  • Location: Sagittarius Building ul. Sucha 2.

BNY Mellon is an Equal Employment Opportunity Employer.

Primary Location: Poland-Dolnoslaskie-Wroclaw
Job: Corporate Trust
Internal Jobcode: 70110
Organization: Corporate Trust-HR06320
Requisition Number: 1902118