BNY Mellon Careers
Manager - Client On Boarding / Transitions / Conversions / KYC (VP)
Manages a team responsible for supporting client onboarding/transition/conversion projects.
- Manages the performance of assigned staff
- Coaches and guides on project management
- Serves as an escalation point for complex issues
- Advises and guides staff on appropriate solutions and shepherds through to resolution
- May research, develop and establish methodologies, protocols and processes to facilitate or improve transition project management or the client onboarding/transition/conversion experience
- Guides team in activities that align to team, area and functional objectives
- Contributes to the development of team standard operating procedures
- Tracks and reports on results and outcomes for assigned team
- Provides reports on team metrics and dashboards and follows resource allocation guidelines
- Ensures that all activities meet required regulatory compliance standards May participate in legal review and negotiation
- Supports onboarding/transitions/conversions team with integrating activities with the necessary teams in other parts of the business, such as product, technology or client service teams.
- Recruits, directs, motivates and develops staff, maximizing their individual contributions, their professional growth and their ability to function effectively with their colleagues as a team
- Manages a team of support staff and professionals, including coaching, performance management and resource allocation
- Develops and oversees the achievement of team objectives
- May manage financial resources (e.g., budgets, expenses, etc.)
- Focus is on daily, short-term goal achievement.
- Bachelors degree or the equivalent combination of education and experience is required
- 4-5 years of total work experience and at least 0-1 years of management experience preferred
- Applicable local/regional licenses or certifications as required by the business.
BNY Mellon is an Equal Employment Opportunity Employer.
Primary Location: Hong Kong-Hong Kong-Hong Kong
Job: Corporate Trust
Internal Jobcode: 70082
Organization: Corporate Trust-HR06320
Requisition Number: 1902567