BNY Mellon Careers

Senior Appl Support Analyst

Chennai, India
Information Technology


Job Description

Senior Appl Support Analyst->> Maintains and supports applications and their operating environments. Fields calls and addresses technical problems. Records, documents, and resolves or escalates software application problems as necessary. Follows up and provides feedback to internal/external customers and management. Assists in more complex day-to-day Help Desk functions. Tests changes to applications and their operating environment. Reports and documents any issues. Ensures technology management policies are adhered to, provides technical solutions on application problems. Ensures all productions issues are logged and updated as per department policy. Updates contingency documentation. Contributes to the achievement of team objectives. Bachelor's degree in computer science or a related discipline, or equivalent work experience required. 2-4 years of experience in applications support or production envirionment required, experience in the securities or financial services industry is a plus.

Qualifications

Senior Appl Support Analyst->> Maintains and supports applications and their operating environments. Fields calls and addresses technical problems. Records, documents, and resolves or escalates software application problems as necessary. Follows up and provides feedback to internal/external customers and management. Assists in more complex day-to-day Help Desk functions. Tests changes to applications and their operating environment. Reports and documents any issues. Ensures technology management policies are adhered to, provides technical solutions on application problems. Ensures all productions issues are logged and updated as per department policy. Updates contingency documentation. Contributes to the achievement of team objectives. Bachelor's degree in computer science or a related discipline, or equivalent work experience required. 2-4 years of experience in applications support or production envirionment required, experience in the securities or financial services industry is a plus.
BNY Mellon is an Equal Employment Opportunity Employer.

Primary Location: India-Tamil Nadu-Chennai
Job: Information Technology
Internal Jobcode: 60080
Organization: Asset Servicing Technology-HR07302
Requisition Number: 1903983