BNY Mellon Careers

Mainframe Telecommunications Systems Programmer-VTAM, TCPIP, OSA, Unix, Connect Directm NDM (Senior Specialist Infrastructure Operations Analyst)

Pittsburgh, Pennsylvania; New York, United States; New Jersey, United States
Information Technology

Job Description

TECHNOLOGY SERVICES GROUP (TSG) is the central infrastructure services group with a proven track record of innovating to help BNY Mellon and its customers have most reliable, nimble and cost-effective solutions in the financial services market place. BNY Mellon App Engine technology is leading edge with industry first PasS/IaaS fully integrated solution, combined with enterprise standards for developers.


TSG is building next generation scalable, efficient data center as a service using the latest innovation infrastructure. Building on top of the cloud deployments in BNY Mellon, we are aggressively automating and bridging the green field cloud with the existing virtual computing environments.


Position Summary:

In this role, the candidate will be part of the Telecommunications Systems Programming group and will be responsible for planning, testing, implementation and ongoing support of mainframe communications software. Interaction will be required with both internal and external customers and clients. The environment is dynamic and fluid and requires the skills necessary to work on multiple projects and issues simultaneously.


Sr. Specialist Infrastructure Operations Analyst->> Designs, implements, integrates, and provides full support for complex software in a multi-tiered, multi-platform environment. Researches and recommends the appropriate system software to meet corporate standards and objectives for system performance. Identifies and solves complex and critical systems related issues to meet the objectives for the corporation. Provides input into platform selection, version implementation, software product recommendation, and usage of enhanced functionality. Assists with complex issues in the installation, support, troubleshooting, and repair of data center equipment. Implements, integrates and provides full support for middleware software in a multi-tiered, multi-platform environment. Collaborates and consults with application development teams to determine middleware platform selection, efficient transaction design, use and recovery procedures in line with business requirements. Communicates with internal and external system users to address concerns and make sure that technical issues are dealt with appropriately. Manages ticket queues and handles complex escalated issues. Analyzes repeat incident patterns to identify opportunities for cost reduction and productivity enhancements. Works with vendors to ensure efficient incident resolution. Contributes to the achievement of area objectives.


  • Bachelor's degree in computer science or a related discipline, or equivalent work experience is required, advanced degree is preferred.
  • Eight to ten (8-10) years of related infrastructure experience is required.
  • Experience in the securities or financial services industry is a plus.
  • Proficient in Mainframe Communication software, including but not limited to VTAM and TCPIP.
  • Familiarity with OSA card/switch configurations.
  • Unix System Services experience.
  • Connect Direct – NDM experience.
Preferred Qualifications:
  • Knowledge of IBM's SMPE Process
  • VM and zLinux experience
  • Assembler language experience
  • Knowledge of Policy Agent
  • Knowledge of Computer Associates - TPX Product

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.

Primary Location: United States-Pennsylvania-Pittsburgh
Internal Jobcode: 45170
Job: Information Technology
Organization: Technology Services Group-HR06725
Requisition Number: 1904490