Senior Analyst, Middle Office

Job Description

  • Acts as the main point of contact for process related queries  any queries escalated by the administrators and clients
  • Understand client needs, respond efficiently and effectively to any queries or requests, establish a professional relationship with clients and build confidence as a reliable contact,
  • Manage client expectations and be assertive in order to adhere to internal policies
  • Raise issues to relevant parties and clients in professional manner and execute actions
  • Ensure that all BNY Mellon and regulatory daily, weekly, monthly and annual procedures and reporting tasks are adhered to, breaches of controls etc. are reported to the appropriate parties
  • Support Superior in creation a balanced work load within the team structure as a whole, anticipate and plan ahead to adhere to deadlines, check work completion and quality
  • Provide feedback to team members in a professional manner
  • Ensure that all key process information is provided to other departments,
  • Support Manager`s decisions related to general administrative initiatives to ensure that corporate directives are delivered to their teams,
  • Lead by example, inspire confidence, trust and respect in others, communicate regularly with their team with regard team specific information,
  • Create risk awareness culture in a team
  • Sound understanding of all risk and controls associated with all tasks undertaken by the team
  • Identify risks associated with new and existing processes and implement measures to control
  • Ensure periodic spot checks are completed
  • Ensure that all errors are identified, recorded and reviewed, and appropriate action taken to address root cause and avoid repeat occurrence
  • Participate in process improvement initiatives and actively encourage new ideas from team members
  • Motivate team members and share experience and expertise


  • Education in an accounting related discipline
  • A minimum of three years' work experience in Operations/Middle Office area
  • Wide knowledge from Investment Banking/Prime Brokerage area
  • Technical knowledge on trade lifecycle and how financial instruments works - both listed and unlisted.
  • An in-depth technical knowledge of middle office and/or back office procedures gained within a cross-product operations role would be beneficial
  • Computer literacy, highly skilled in the use of spreadsheets, word processing packages
  • An in-depth technical knowledge of VBA would be beneficial
  • Advanced Excel skills
  • Experience in Project Management / Participation in project improvements cross-regional, department-wise would be an asset)
  • Excellent teamwork, interpersonal, oral and written communication skills.
  • Excellent verbal and written communication skills in English
  • Dependability, flexibility and the ability to lead by example,
  • Very good organizational skills,
  • High degree of accuracy
  • Ability to adhere to rigid deadlines;
  • Team spirit, can do attitude
  • Self-motivation and the ability to work independently and as part of a team


What we can offer you:

  • Full time contract of employment
  • Competitive salary
  • Health & Life Insurance
  • Multisport card / Cinema Tickets / Nursery subsidiary
  • Pension scheme
  • Excellent opportunities for training, growth and professional development
  • Opportunities to engage in diverse projects due to growth of business migrations
  • A multitude of opportunities to get involved in additional charity projects
  • A collaborative culture and great teams

If you apply for this role this means you agree with the following statement:
Through my application for a role with BNY Mellon (Poland) sp. z.o.o. (the Company) I hereby authorize the Company to process my personal data for the purposes of recruitment. Furthermore I declare that I am aware of the voluntary submission of data and I am informed about the right to access the data and the right to correct it, pursuant to the Personal Data Protection Act of 29 August 1997 (Journal of Laws [Dz.U] No. 133, item 883)”. I authorise the Company to process my personal data for future recruitment processes.

Furthermore, I authorize BNY Mellon and its’ affiliates, Taleo (UK) Limited to process my personal data.

BNY Mellon and affiliates registration details.-

BNY Mellon (Poland) sp. z.o.o Registered office – Swobodna 3, 50-088 Wroclaw
The Bank of New York Mellon (International) Limited – 1 Canada Square, London, E14 5AL
The Bank of New York Mellon SA/NV – 46 Rue Montoyerstraat, B-1000 Brussels, Belgium
Taleo (UK) Limited Registered office - 78-586 Chiswick High Road, London W4 5RP, United Kingdom,
Please note that during the recruitment process you may be asked to provide further information and supporting documents. The information provided may be verified and reviewed, to the extent permitted by the law, as to their veracity and accuracy.

BNY Mellon is an Equal Employment Opportunity Employer.
Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

Primary Location: Poland-Dolnoslaskie-Wroclaw
Job: Asset Servicing
Internal Jobcode:
Organization: Asset Servicing-HR06026
Requisition Number: 1905156