BNY Mellon Careers

Intermediate Representative, Client Processing

Wexford, Ireland
Asset Servicing

Job Description

• Applies expertise and judgement in providing quality, and occasionally complex client service and support to internal and external clients on a daily basis, including phone interaction, problem resolution, transaction processing (i.e., STP, manual), reconciliations and accounting services, and updates to client accounts in a timely manner.  • Performs a variety of operational tasks in a product or functional area, including processing updates to client accounts or company records and interpreting and handling exceptions.  • Investigates and corrects errors in client accounts.  • Conducts independent analysis and policy interpretation.  • Responsible for reconciliations, including reconciling cash breaks, position differences, and gathering and compiling data.  • Serves as the primary point of contact for clients and executes all correspondent requisites in a timely and accurate manner with an understanding of the underlying business and specific client needs.  • Maintains correspondent accounts in accordance with applicable regulations and policies, ensuring regulatory compliance and minimizing exposure related to assigned processing tasks.  • Accurately opens and updates accounts or company records.  • Works closely with technology and systems teams to ensure the system is efficient and incorporates any necessary risk mitigations.  • Provides product knowledge, market nuances and requirements and technical assistance, as necessary.  • May review and check work of other Client Processing Support staff and help resolve escalated issues. No direct reports.  • Provides guidance to less experienced Client Processing Support staff, as needed.  • Responsible for the quality and completion of own work


• High school/secondary school or the equivalent combination of education and experience is required.  • Bachelors degree preferred  • 3-5 years of total work experience preferred  • Experience in brokerage processing preferred.
BNY Mellon is an Equal Employment Opportunity Employer.

Primary Location: Ireland-Leinster-Wexford
Job: Asset Servicing
Internal Jobcode: 70610
Organization: Transfer Agency Operation EMEA-HR07268
Requisition Number: 1912246