Senior Analyst, Business Technology Liaison

Job Description

  • Participates in the development of functional or operational requirements. 
  • Tests and trains users on applications with guidance from more experienced colleagues. 
  • Interfaces with all areas of IT on behalf of the business to resolve IT matters and improve business processes.  
  • Uses defined or documented processes to collect and define requirements from businesses or functional areas. 
  • Works with users and peers on planning, implementing, and supporting new or existing applications.  
  • Uses knowledge of business needs to provide design support to software and application development teams.  
  • Participates in process improvement reviews and summarizes business issues and client feedback for teams review. 
  • Assists with training of users on new or enhanced applications and/or systems. 
  • Supports testing of new or enhanced applications and/or systems. 
  • Tasks include case development, requirement traceability analysis, test preparation, script writing, and functional test execution. 
  • Uses basic knowledge of regulatory and legal requirements and BNY Mellon corporate policies involving risk and control to support the development of improved business processes through technology. 
  • No direct reports. 
  • Contributes to the achievement of team objectives 


  • Bachelors degree or the equivalent combination of education and experience is required. 
  • 0-3 years of total work experience preferred. 
  • Technical experience preferred.

BNY Mellon is an Equal Employment Opportunity Employer.

Primary Location: United Kingdom-Greater Manchester-Manchester
Job: Operations
Internal Jobcode: 70170
Organization: Payments-HR16725
Requisition Number: 1913044