Client Processing - IC1 Performs routine and non-routine client service and transactional support functions. Interacts with other organizational units/teams to ensure timely delivery of service, or resolution of issues. Processes account related transactions per scheduled events/client authenticated direction. Following established procedures, answers inquiries, and resolves problems or issues. Manages situations which may require adaptation of response or extensive research according to client response. Escalates more complex situations to senior colleagues. Integrates area knowledge with understanding of industry standards and practices to provide solutions to internal and external clients. Performs complex operational tasks in a product or functional area. May be responsible for allocating and checking work of team members. May be responsible for specific supervisory review and approval actions. Contributes to the achievement of team objectives.
The position is within the Operations function of the Company, supporting the Depositary Receipts business line. BNY Mellon’s Depositary Receipts business is a global business that operates in 60 countries, allowing issuers in those countries to access the deep capital markets of the US and UK and allowing investors the ability to invest in those countries via the DR. The position itself will be in a team that will perform various tasks and processes which support the business’ issuer clients, brokers, and investors. Get to know more about the DR business at www.adrbnymellon.com.
Bachelor's degree or the equivalent combination of education and experience is required. 0-3 years of total work experience is preferred. Experience in brokerage processing is preferred. Applicable local/regional licenses or certifications as required by the business.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.
Primary Location: United States-New York-East Syracuse
Internal Jobcode: 70606
Organization: Issuer and Loan Services-HR11024
Requisition Number: 1913285