Senior Analyst, Client Onboarding/Transitions/Conversions/KYC

Job Description

Client Onboarding/Transitions/Conversions - IC2 Under moderate direction, onboards clients, opens and closes accounts and handles transitions and conversions to the system. Analyzes, reconciles and reviews incoming or outgoing data for accurate transition to platform. Obtains and reviews the appropriate documentation and reference data, and ensures regulatory aspects of AML and KYC are completed prior to opening accounts. Performs area set up of account procedures and compliance monitoring.

Prepares clients for entering new accounts by explaining and articulating the level of documentation required, regulations, complexities in the market and market expectations. Works directly with client service teams and relationship management to open new accounts once due diligence on KYC and AML has been completed and works with client and internal parties around asset events. Closes off accounts by first checking for any pending activity or balances remaining in the account.

Works directly with client service teams and relationship management to access documentation requirements and reference data, and may be responsible for onsite client support and training to assist with documentation, quality review and submission of documents. Ensures application form is received and tax documentation is received from the investor.

Leads project management activities for onboarding/transitions/conversions such as reporting, planning, issue / risk tracking, scheduling, effort estimation and tracking, and other project documentation preparation. Assists relevant parties with potential training, walkthroughs and demonstrations. Communicates progress to team and escalate issues or potential project delays.

Supports conversion activities related to a mix of complex institutional client relationships requiring an in-depth understanding of custody and processing activities. Completes an accurate conversion of data on various statements for daily, weekly, or monthly reporting. Support and review control reports to effectively mitigate risks and resolve problems that arise during the conversion process.

Assists with coordinating firm-wide resources (product, technology, marketing, compliance, teams, etc.) to ensure client needs are being addressed. Ensures onboarding/transition/conversion activities meet all compliance, legal and regulatory requirements. May participate in UAT, on boarding and fault resolution.

Responsible for overall success of less complex or small transitions and projects, ensuring client satisfaction through the monitoring of project quality and efficiency. Guides the client in appropriate platform applications and structure of their program/product offering.

No direct reports. Provides guidance to less experienced colleagues as needed. Allocates work to and monitors the work quality of other team members.

Responsible for standard clients and contributes to the achievement of team objectives.


Bachelor’s degree or the equivalent combination of education and experience is required. Advanced/graduate degree preferred.

3-5 years of total work experience preferred. Experience in securities, financial services or client-facing or project management roles preferred. Experience in secured financing / secured lending and / or static data and controls preferred. Applicable local/regional licenses or certifications as required by the business.




BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.

Primary Location: United States-Pennsylvania-Pittsburgh
Internal Jobcode: 70086
Job: Operations
Organization: Securities Finance Total-HR10447
Requisition Number: 1915690