Senior UX Designer (VP), Singapore Innovation Center

Job Description

For over 230 years, Bank of New York Mellon (BNY Mellon) has been at the center of the global financial markets, providing the world’s leading institutions the tools, capabilities, and services to be distinctive investors. BNY Mellon has approximately $15 billion in revenues and market capitalization of approximately $50 billion.


BNY Mellon is a leader in the world of investment services and investment management, and our businesses support the full range of stakeholders of the financial system including:

  • Managing the custody of over $35.5 trillion financial assets of the world’s leading institutional investors, hedge funds, sovereign wealth funds, and corporates

  • Investing over $1.8 trillion as one of the largest global asset managers across a wide range of asset classes

  • Providing collateral, liquidity, and funding for the world’s largest banks through our markets franchise

  • Serving family offices and high net worth individuals in our top 10 wealth manager ($250 billion assets)

  • Providing a full suite of solutions to advisors, broker-dealers, family offices, hedge and '40 Act fund managers, registered investment advisor firms and wealth managers (over $1.8 trillion in client assets)

  • Advising large global corporations on a range of trust and other solutions

  • Providing integrated managed data services to asset managers (over $4.7 trillion)

In addition, BNY Mellon is a strategic partner to a variety of financial technology companies and a convener of influential industry and market structure forums.

What we are doing

The Digital Office is at the forefront of BNY Mellon’s digital transformation and offers the opportunity to work with senior digital leaders across the firm. Launched in 2018, the Digital Office works across all BNY Mellon lines of business to address client priorities and regulatory concerns. As a result, candidates who join will work with a truly cross-functional team to re-imagine challenging business problems and build new solutions. Through this, candidates will gain tangible experience in new digital ways of working and problem solving, using data to drive decision making. Collectively, this will broaden their understanding of the firm and make them a stronger digitally-capable candidate that will enable them to serve as the next generation of BNY Mellon senior leaders.

The Innovation Center Network is part of the Digital Office serves as a springboard for innovation within the organization.  At BNY Mellon Innovation centers, we focus on accelerating the firm's digital initiatives, tested and exploring ideas, transforming the way we work, partnering with clients and the wider ecosystem to develop solutions that service our clients and shape the industry.

You are the right fit for this role if you:

  • Possess real passion for creating product experience that is inspiring, intuitive and easy-to-use for both first time and expert users

  • Are excellent communicator and storyteller, self-driven and entrepreneurial with a strong sense of ownership

  • Excel in navigating ambiguity and contribute to early product definition

  • Have the courage to collaborate with engineering team to push the envelope on what is possible  

  • Have strong aptitude for both logical and creative thinking

  • Have the ability to deep dive into details, while maintaining the big picture

  • Have hands-on approach to work and 'can-do' attitude to start and finish ideas execution

  • Know not only what is wrong with user experience, but also how to fix it

  • Enjoy working in fast paced agile environment within a cross functional team

  • Enjoy continuous improvement and raising the bar constantly for the team and wider organization\

Role Description and Responsibilities

Senior UX Designer is a hands-on role, the candidate will be responsible for creating delightful and elegant experiences for various products incubated in Innovation center, involved in every steps of the projects from user research, concept prototypes to design implementation.

  • Collaborate with multi-disciplinary team of Business Users, Product Manager, Engineers and Data Scientists
  • Partner with product manager to design, lead and facilitate design workshop and conduct usability testing

  • Partner with product owner and/or product manager to envision product experience and bring that vision alive

  • Produce designs and artifacts from journey maps, design principles, UX flows, low to high fidelity design and prototypes to design specifications

  • Facilitate education and training of design thinking for multi-disciplinary teams co-located in the center

  • Collaborate with her/his UX Designer peers in Global Innovation network to foster UX design culture and advance UX capability and practice

  • Present to both internal and external audiences to evangelize the firm's UX Design narrative, and showcase design success stories

  • Contribute to the firms' digital communication / information sharing medium (i.e.: Blog posts, Podcast, etc.) to share UX thought leadership, knowledge gained, and multiply success to the rest of the organization

  • Highly collaborative, able to effectively navigate organization boundaries


  • Bachelor’s and/or Master’s degree in Design, Human Computer Interaction, or a related fields / equivalent practical experience

  • 7-10 years working experience driving design in high performance and demanding product teams

  • Portfolio showcasing applied knowledge of user-centered design, solutions to design problems, designing human interface from large screen to small screen devices, and examples of design workshop facilitation and artefacts produced

  • Proven track record in fast moving agile environment, successful collaboration with multi-disciplinary team across time zones

  • Fluency in common industry design tools: Adobe Photoshop, Axure, Adobe XD, Sketch and other prototyping tools is a MUST

  • Familiarity with HTML 5 and CSS is a MUST

  • JavaScript frameworks (Angular/React/Redux) knowledge is desirable, but not required

BNY Mellon is an Equal Employment Opportunity Employer.
Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

Primary Location: Singapore-Singapore-Singapore
Job: Digital
Internal Jobcode: 60166
Organization: Digital Innovation-HR18010
Requisition Number: 1915917