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Manager, Lockbox Mgmt-Richardson, TX

  • Richardson, Texas
  • Operations
  • 1917022

Job Description

Lockbox Management - M2 Manages and monitors workflow for a small to medium-sized Lockbox Management team. Manages projects with moderate exposure and visibility. Manages the daily transactional workflow of a small to medium-sized team and aligns team resources accordingly to complete daily tasks. Ensures timely processing and oversees quality assurance. Analyzes and resolves systems and operational problems with moderate exposure and visibility. Manages internal and external customer service needs and provides overall support to ensure customers expectations are met. Responsible for recruiting, directing, motivating and developing a small to medium-sized team of Lockbox Management staff. Leverages a strong understanding of HR policies and activities that involve talent management. Manages a small to medium-sized team of Lockbox Management staff. Responsible for the achievement of team goals and objectives, talent management and supervision of Lockbox Management staff.   Work Week Sunday 11 pm to 7 am Monday Monday 11 pm to 7 am Tuesday Tuesday 11 pm to 7 am Wednesday Wednesday 11 pm to 7 am Thursday Thursday 11 pm to 7 am Friday

Qualifications

Bachelors degree or the equivalent combination of education and experience is required. 5-7 years of total work experience with at least 0-1 in management preferred. Experience in bank operations preferred.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.

Primary Location: United States-Texas-Richardson
Internal Jobcode: 70530
Job: Operations
Organization: TSO Operations-HR06259
Requisition Number: 1917022
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