Ld Rep, Client Processing

Job Description

 

 

 

JD – Lead Representative, Client Processing (Remittance Processing) Grade - H

 

Line of Business (Operations) or Shared Services Group – Global Payments & Treasury Services Operations

Process Name (Operations only) - Remittance Processing

Key Accountabilities

Overseeing the Cash Processing function. Responsible for greater number of Management Companies in Mutual Fund business.  Accountability to both internal and external clients. Ensure that all volumes received are processed within the specified daily SLA. Understanding the upstream and downstream functions of the business. In addition to this, complete (end to end) knowledge of Cash Processing. Expected to have a thorough understanding of Transfer Agency Operations and Systems used for TA business. Solid knowledge of the Mutual Fund Industry as a whole.

Participate in quality programs and initiatives to ensure the highest level of customer service is provided.  Help and/or support any ongoing projects as requested by managers or co-workers. Complete any required documentation for productivity measurement.  Closely adhere and follow all regulatory requirements and internal SOP’s. 

Must think out of the box to develop creative approaches towards problem solving.

Interactive communication and influencing skill to motivate individuals or groups who may have different interests and goals.  Requires presentation of potentially complex information and views.

Excellent written communication skills to communicate and escalate issues/queries through email and/or presentation of potentially complex information and views within groups or to senior management.

Risk Assessment

Conduct Risk reviews and check audit controls with the help of Risk & Compliance team. 

Qualifications

Key Technical competencies/Knowledge

Qualifications

Experience

  • 3-4 years of experience of handling team/s. Exposure to quality tools, MS Office and strong communication skills.
  • Strong people management skills.
  • High level of accuracy in performing detail tasks.
  • Exhibit proficiency to handle complex numerical data.
  • Graduate, preferably Post Graduate
  • Experience obtained through training/exposure in an Operational environment.
  • Excellent communication skills are a must for the role.

 

 

Work timings: 18.00 pm to 3.30 am IST - Flexible to change and should be ready to work extra hours

 

Location : Chennai

 

 

 

Qualifications


JD – Lead Representative, Client Processing (Remittance Processing) Grade - H


 


Line of Business (Operations) or Shared Services Group – Global Payments & Treasury Services Operations


Process Name (Operations only) - Remittance Processing


Key Accountabilities


Overseeing the Cash Processing function. Responsible for greater number of Management Companies in Mutual Fund business.  Accountability to both internal and external clients. Ensure that all volumes received are processed within the specified daily SLA. Understanding the upstream and downstream functions of the business. In addition to this, complete (end to end) knowledge of Cash Processing. Expected to have a thorough understanding of Transfer Agency Operations and Systems used for TA business. Solid knowledge of the Mutual Fund Industry as a whole.


Participate in quality programs and initiatives to ensure the highest level of customer service is provided.  Help and/or support any ongoing projects as requested by managers or co-workers. Complete any required documentation for productivity measurement.  Closely adhere and follow all regulatory requirements and internal SOP’s. 


Must think out of the box to develop creative approaches towards problem solving.


Interactive communication and influencing skill to motivate individuals or groups who may have different interests and goals.  Requires presentation of potentially complex information and views.


Excellent written communication skills to communicate and escalate issues/queries through email and/or presentation of potentially complex information and views within groups or to senior management.


Risk Assessment


Conduct Risk reviews and check audit controls with the help of Risk & Compliance team. 


Qualifications


Key Technical competencies/Knowledge

Qualifications

Experience

  • 3-4 years of experience of handling team/s. Exposure to quality tools, MS Office and strong communication skills.
  • Strong people management skills.
  • High level of accuracy in performing detail tasks.
  • Exhibit proficiency to handle complex numerical data.
  • Graduate, preferably Post Graduate
  • Experience obtained through training/exposure in an Operational environment.
  • Excellent communication skills are a must for the role.

 


 


Work timings: 18.00 pm to 3.30 am IST - Flexible to change and should be ready to work extra hours


 


Location : Chennai



BNY Mellon is an Equal Employment Opportunity Employer.

Primary Location: India-Tamil Nadu-Chennai
Job: Operations
Internal Jobcode: 70608
Organization: TSO Operations-HR06259
Requisition Number: 1917436