Lead - Application Support

Job Description

Appl Support Analyst ->> Assists in maintaining and supporting applications and their operating environments. Fields calls and addresses technical problems. Records, documents, and resolves basic software application problems as necessary. Follows up and provides feedback to internal/external customers and management. Assists in day-to-day Help Desk functions. Tests changes to applications and their operating environment. Ensures technology management policies are adhered to. Logs and updates all production issues as per department policy. Updates contingency documentation. Contributes to the achievement of team objectives. Bachelor's degree in computer science or a related discipline or equivalent work experience required. 0-1 years of experience required, related internship experience is a plus.

Qualifications

Appl Support Analyst ->> Assists in maintaining and supporting applications and their operating environments. Fields calls and addresses technical problems. Records, documents, and resolves basic software application problems as necessary. Follows up and provides feedback to internal/external customers and management. Assists in day-to-day Help Desk functions. Tests changes to applications and their operating environment. Ensures technology management policies are adhered to. Logs and updates all production issues as per department policy. Updates contingency documentation. Contributes to the achievement of team objectives. Bachelor's degree in computer science or a related discipline or equivalent work experience required. 0-1 years of experience required, related internship experience is a plus.
BNY Mellon is an Equal Employment Opportunity Employer.

Primary Location: India-Maharashtra-Pune
Job: Information Technology
Internal Jobcode: 60539
Organization: Operations & Shared Technology-HR13644
Requisition Number: 1918192