Applies expertise and judgement in providing quality, and occasionally
complex client service and support to internal and external clients on a daily
basis, including phone interaction, problem resolution, transaction processing
(i.e., STP, manual), reconciliations and accounting services, and updates to
client accounts in a timely manner. Performs a variety of operational tasks in
a product or functional area, including the processing of physical/electronic
stock/bond issues. Responsible for reconciliations, including reconciling
position differences, and gathering and compiling data. Serves as a point of
contact for clients and executes all correspondent requisites in a timely and
accurate manner with an understanding of the underlying business and specific
client needs. Maintains correspondent accounts in accordance with applicable
regulations and policies, ensuring regulatory compliance and minimizing
exposure related to assigned processing tasks. Provides product
knowledge, and requirements and technical assistance, as necessary. May review
and check work of other Client Processing Support staff and help resolve
escalated issues. No direct reports. Provides guidance to less experienced
Client Processing Support staff, as needed. Responsible for the quality and
completion of own work.
High school/secondary school or the equivalent combination of education and experience is required. Bachelors degree preferred. 3-5 years of total work experience preferred. Experience in brokerage processing preferred. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.
Primary Location: United States-Florida-Lake Mary Internal Jobcode: 70610 Job: Operations Organization: Pershing Domestic-HR06431 Requisition Number: 1918549
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